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Projects HOWELL'S SHEET METAL

Discussion in 'The Hokey Ass Message Board' started by Bandit Billy, Oct 14, 2019.

  1. Marty Strode
    Joined: Apr 28, 2011
    Posts: 4,052

    Marty Strode
    Member

    It's a shame that North American Classic Trucks went out of business, they built great products and delivered on time.
     
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  2. Vics stuff
    Joined: May 24, 2014
    Posts: 262

    Vics stuff
    Member

    I have done business with Howells and still do. Did order parts from them one time and they never were received. Just went to the credit card company and got a full refund. Went back to Howells and reordered the same parts and they arrived shortly afterwards. I speak to Ryan ever time I call , he seems to be a pleasant guy. I think that a person dealing with them just needs to be dilligent and stay on top of the order. Have bought sheet metal from them and am real happy with their product. Again just need to stay on top of your order.
    Vic
     
    Bandit Billy likes this.
  3. How can you stay on top of things when they just stop answering your specific incoming phone calls? Yes I personally have been right there with them. When you can have a friend call and they pick right up and you call just seconds latter with no answer again, that to me is a big go Fuck yourself from them.
     
  4. Bandit Billy
    Joined: Sep 16, 2014
    Posts: 5,454

    Bandit Billy
    ALLIANCE MEMBER

    ^^^Amen. Exactly what I felt when one of the guys said they answered the other day after I tried twice, they answer his call so I call back and got more VM. I know I wouldn't stay in business 5 seconds if I tried something like that.
     
  5. 40FORDPU
    Joined: Mar 15, 2009
    Posts: 2,521

    40FORDPU
    Member
    from Yelm, Wa
    1. Northwest HAMBers

    Over the years I have read too numerous to list complaints about them on this forum.
    Truly they don't deserve our money.
    What annoys me is when a few will post up their great/good experience with them (which is obvious not the norm)..what this does is create a false sense of "well so and so had good service, so I think I'll use them".
    Don't take my word for it, do a search.
    And guess what?..another I got burned by these scum bags thread.
    A shame a credible business owner doesn't take over this market, and close these scum bags down for good.
    Good luck BB with a reputable supplier for your p/u bed.
     
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  6. Bandit Billy
    Joined: Sep 16, 2014
    Posts: 5,454

    Bandit Billy
    ALLIANCE MEMBER

    Just had a nice talk with Midwest Ford Store. They are going to call me back on shipping expense and time frame.
     
  7. Bandit Billy
    Joined: Sep 16, 2014
    Posts: 5,454

    Bandit Billy
    ALLIANCE MEMBER

    Midwest Ford Store, nice people!!! Buy from them, I just did. It will ship within the week and take about a week to get here. Oh, and I saved $445.00 for the trouble. Complete bed with tailgate, SS slats, bed wood, stake pockets, stamped sides and front panel, bed mounting wood and crating fee, shipped to MAACO here in Vancouver for a grand total of $3155. That is a good deal and Connie there will call me with the tracking information as soon as it leaves their dock.

    My ol' buddy Tim at MAACO will inspect for damage, uncrate and squirt it with black epoxy primer as it will be a few months before I'm ready to paint and we don't need flash rust.
     
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  8. Flathead Dave
    Joined: Mar 21, 2014
    Posts: 2,348

    Flathead Dave
    ALLIANCE MEMBER
    from So. Cal.

    I'll bet that they had to out resource for some of the bed parts and that is why it is taking so long. Or, maybe it takes time to make the parts for the bed.

    I have dealt with Howell's for many years and have been delayed on parts for these reasons. Never had a problem with phone calls unless they are closed when calling. Some times they don't return messages and sometimes they do. Still a good place.

    I would contact the cc company just in case.
     
  9. -Brent-
    Joined: Nov 20, 2006
    Posts: 4,839

    -Brent-
    Member

    With Howell's I think "in stock" for many products means they have the metal, the tools and a guy that will make the part - eventually.

    This is just an assumption of mine but I'd bet that the guys who got parts fast and the others who waited way too long (like, more than a year is way too long... and it's happened) ordered vastly different parts. As we all know, some patch panels or replacement parts are a lot easier/faster to fabricate and if you mostly concentrate on the easy stuff... well others suffer.

    It seems like they knock out the quick/easy/profitable bread-and-butter parts and get way behind on everything else... which is why eBay is often recommended as the way to go.
     
  10. Bandit Billy
    Joined: Sep 16, 2014
    Posts: 5,454

    Bandit Billy
    ALLIANCE MEMBER

    Both of these posts mean well and I get that you are trying to protect them but when you call and they tell you that they have all the parts to assemble the bed in stock prior to my order, then on another day when I call they tell me that they have guys on the bed assembling it as we speak and should ship tomorrow (that was 5 weeks ago), AND the fact that this was a $3600 purchase (there has to be profit margin in that sale)...the whole thing just doesn't add up.

    I'm done venting, I got my fraud credit, I bought another bed, I am adding Howells to my "do not buy" list. I don't need hassles while enjoying the hobby, my money, my rules. :cool:

    I'm also done with this thread (no sense beating a dead horse), when my new bed shows up I'll post it on my build thread https://www.jalopyjournal.com/forum/threads/yeah-its-got-a-hemi-41-shop-truck.1112750/

    Bandit Billy 10-10 on the side, Over.
     
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  11. -Brent-
    Joined: Nov 20, 2006
    Posts: 4,839

    -Brent-
    Member

    Ha! I'm not trying to protect them. Truthfully, I avoided them with all my patch panels for my coupe because I learned on a past project. Thankfully, parts are available from a lot of other sellers so it was easy to do.

    I'm serious, I think they say they have "all the parts" but through some fuzzy logic, they mean they'll make them... as if they believe they have to lie to get the sale. I know guys in other fields who do the same but every time they never consider the time it takes to do the work or the fact that they have 10 other irons in the fire.
     
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