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Projects HOWELL'S SHEET METAL

Discussion in 'The Hokey Ass Message Board' started by Bandit Billy, Oct 14, 2019.

  1. krylon32
    Joined: Jan 29, 2006
    Posts: 6,006

    krylon32
    Alliance Vendor
    from Nebraska

    Bought my 32 truck assembled bed from Mack Hills in Missouri. Excellent product and reasonable service. They make most year boxes for Fords and Chevy's.
     
    loudbang and sidevalve8ba like this.
  2. Howell's $150.00 Waldens $500.00 The hassle
    Might be worth it for me as I'm on a fixed income.
     
    loudbang likes this.
  3. 5window
    Joined: Jan 29, 2005
    Posts: 6,951

    5window
    Member

    If you're retired and on a fixed income, you're old, like me. How much wait time is worth $350 to you? That's the question. For a lot of folks on these and other threads, the wait time is forever. I don't think I'm likely to have that much time. Your choice, though.
     
    loudbang likes this.
  4. lostone
    Joined: Oct 13, 2013
    Posts: 942

    lostone
    Member
    from kansas

    I was nervous but I ordered lower door repair panels and lower inner door structure repair panels from them on ebay Wednesday and happy to report it actually shipped yesterday.

    Even provided tracking number and it shows progress on delivery so if there's something they have you might check ebay and order thru there.....
     
    sidevalve8ba and loudbang like this.
  5. Ebay won't put up with any of his nonsense and will ban him for it so he is probably a lot more motivated to ship stuff he sells through there than on his own.
     
    Hot Rods Ta Hell and loudbang like this.
  6. Does he list a roof insert on Ebay?
     
    loudbang likes this.
  7. mrrilla
    Joined: Apr 21, 2006
    Posts: 49

    mrrilla
    Member
    from Vail,AZ

    I waited nearly a year for a set of rockers for my 28 chevy. When it came time to actually installing them, I still didn't have them and after numerous calls and emails to Ryan, I was finally able to get a refund. Total waste of time and I would avoid these guys like the plague.

    There are many threads about the customer service of this place all over the internet. Educate yourself.
     
    loudbang likes this.
  8. I've read that Ebay is the place for his stuff. I have not found a roof insert for a 1930 CCPU.
     
    loudbang likes this.
  9. tubman
    Joined: May 16, 2007
    Posts: 4,582

    tubman
    ALLIANCE MEMBER

    I've been watching threads about Howell's for the last couple of years and I think I've got them figured out. It would seem that their business is making runs of multiple copies of the same part. When that run is done, they move on to the next scheduled part, make the specified number of that part, and move on to the next, and so on and so forth. I can see no reason why they would want to interrupt this scheme to make a one-off for someone, no matter how badly they needed it. They may accept individual orders as an indication of what the demand is out there and what they should be scheduling down the line. There may be rare occasions where there is a lull in their regular business and they can sneak something in, but that is probably a rare occasion. It is very disruptive for a manufacturing business to run on a random basis with no scheduling and to do so would probably lead to failure of the business sooner or later. So they run their business in the most orderly manner possible, producing runs of the parts most in demand on a schedule pre-determined well into the future.

    This sounds like an excellent business model to me and it seems that they are a successful company. A lot of companies operate through distributors only and will not accept orders from the general public for a variety of reasons. Again, I think they accept orders from the general public only as a marketing tool to determine demand for future scheduling. So you may need an item they are able to make, but if it is not in their production schedule, be prepared to wait. To operate their business in any other way would be folly. What they are doing is best for the hobby s a whole, although it may leave some individuals very frustrated and disappointed.
     
    Wanderlust and town sedan like this.
  10. jvo
    Joined: Nov 11, 2008
    Posts: 215

    jvo
    Member

    Damn. I think you nailed it.
     
  11. 5window
    Joined: Jan 29, 2005
    Posts: 6,951

    5window
    Member

    If so, that is a lotta crap business model. One-they're not only taking orders, they're taking folk's money with no intention of delivering an order. Two, they damn well know their production schedule,so they could advise a potential customer what the true wait time might be. The first one is THEFT, the second one is a very poor way to treat customers. Either is a really good reason to deal with anybody else if at all possible.
     
    Last edited: Jan 4, 2020
  12. jimpopper
    Joined: Feb 3, 2013
    Posts: 89

    jimpopper
    Member

    Roof inserts on a budget and quick? Do it old school and hit the used auto parts yard. We are so catalog happy we forget the basics.
     
    lumpy 63 and alchemy like this.
  13. tubman
    Joined: May 16, 2007
    Posts: 4,582

    tubman
    ALLIANCE MEMBER

    In my long career, most of the really successful businessmen I knew were unprincipled and greedy.:rolleyes:
     
    Colonial Coupe, jvo, '51 Norm and 3 others like this.
  14. Fortunateson
    Joined: Apr 30, 2012
    Posts: 2,703

    Fortunateson
    Member

    You got that right! See my comments on Carol Shelby and Mickey Thompson on another thread...
     
  15. 343w
    Joined: Dec 15, 2008
    Posts: 1,439

    343w
    Member

    I finally received the parts last Monday, 12/30/19. If you order from Howell my advice is stay after them until you have the parts in hand..
     
    Sporty45 likes this.
  16. the flatlander
    Joined: Apr 29, 2004
    Posts: 445

    the flatlander
    Member

    I ordered some pickup parts from them last year & it took 3 months to get the stuff. Really bad service. Terrible to have to deal with liars & such. I finally went to CC co & got my stuff by removing charge or threat to. Good luck.
     
  17. CC-Mo
    Joined: Oct 13, 2019
    Posts: 19

    CC-Mo

    Since this vendor sounds like a no, who IS the go-to for floors, patch panels?
     
  18. flamedabone
    Joined: Aug 3, 2001
    Posts: 4,577

    flamedabone
    ALLIANCE MEMBER

    Donnie Smart makes beautiful panels but, you might want to search threads about him before you commit.

    Here is a panel he made for my '34, it was perfect.

    [​IMG]

    -Abone.
     
  19. pecker head
    Joined: Nov 8, 2006
    Posts: 3,623

    pecker head
    Member

    I buy from them at Pate Swap Meet, cash and carey only.
     
    kidcampbell71 likes this.
  20. Ziggster
    Joined: Aug 27, 2018
    Posts: 572

    Ziggster
    Member

    This is a excellent manufacting model, but not a good business model if what people have stated is accurate.
    They should not except any orders as such, and refer folks to their distributors if in fact they have such a network. Their distributors should then be "forced" into minimum monthly/annual purchase quantities based on previous demand based on their "territory". Taking money, with no intent of delivering in a timely manner is a bad business practice, and usually leads to one's demise.
     
  21. tubman
    Joined: May 16, 2007
    Posts: 4,582

    tubman
    ALLIANCE MEMBER

    Nice "Ivory Tower" statement. For thirty years, I owned and ran a business that supplied support services to many small to medium sized businesses and I can tell you that efficiency of operation and profit trumped "customer service" every time.

    Oh yeah, "forcing" distributors just doesn't work. Think of what the word "distributor" means.
     
    Last edited: Jan 6, 2020
    Bondo Slinger likes this.
  22. 5window
    Joined: Jan 29, 2005
    Posts: 6,951

    5window
    Member

    That might work in the short term. Long standing, well run companies operate on pleasing customers. I can certainly tell you that in my highly successful veterinary practice, we depend on return business. My dad was in business for almost 60 years and always told me you are only as good as the next person who comes through the door.
     
    Gasser 57, uncleandy 65 and Sporty45 like this.
  23. alchemy
    Joined: Sep 27, 2002
    Posts: 14,732

    alchemy
    ALLIANCE MEMBER

    I can tell you that in my industry (service/design) we could have the best product in the world, but if we don't deliver what we promise we won't last through the year. And if our customers don't have our immediate attention they won't be our customers for long.
     
    5window and INVISIBLEKID like this.
  24. manyolcars
    Joined: Mar 30, 2001
    Posts: 8,063

    manyolcars

    Yeah, you figured it out after I explained exactly what you said on my post #55 in this thread
     
  25. fordor41
    Joined: Jul 2, 2008
    Posts: 890

    fordor41
    Member

    I had same problem with Durant springs. Had a problem and they wouldn't answer the phone. If I left a message that I was interested in a spring they would call back
     
  26. manyolcars
    Joined: Mar 30, 2001
    Posts: 8,063

    manyolcars

    You can go to ebay and buy Howells stuff
     
  27. tubman
    Joined: May 16, 2007
    Posts: 4,582

    tubman
    ALLIANCE MEMBER

    I think many of you are missing the point of who their customers are. They are the distributors buying quantities of their stuff and the individuals who are buying off eBay and from the distributors getting what they want, not the occasional individual wanting some part not in stock. The targeted customer base is probably quite happy. "You can't please all of the people all of the time".
     
  28. alchemy
    Joined: Sep 27, 2002
    Posts: 14,732

    alchemy
    ALLIANCE MEMBER

    Sounds like Howells is pleasing 5% of the people 5% of the time.
     
    uncle buck, 5window and pecker head like this.
  29. the flatlander
    Joined: Apr 29, 2004
    Posts: 445

    the flatlander
    Member

    I hate to not give a straight answer but I'm not sure. I'd call a couple of well know hot rod shops & ask who they use. Can't hurt, not all are dicks ! I'll check around too. good luck. Alan Ain't that some shit about Street Rodder & 18 others ? !
     
    CC-Mo likes this.
  30. Beanscoot
    Joined: May 14, 2008
    Posts: 1,219

    Beanscoot
    Member

    Making occasional runs of parts is fine, just make enough so you can send the promised number to the distributor(s), plus a bunch for individual sales if that is an option offered.
    I used to work for a company that made runs of parts, but we made up lots of 'em, so we always had them in stock. When we started getting low on an item, we scheduled another run.
    Sometimes we even worked an overtime shift or two to make sure we didn't run out.
     

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