I had this shipped to where I work at for the sole purpose of the driver standing there till I opened the Package. He Bolted for his truck saying theres a 1 800 number call with with your concerns a the tracking numbers on the box.. I was on the Phone with UPS , 2 minutes after the driver left and the box was opened.. its Still at the Shop.. There rules for out of Country shipments are Tough.. you have to follow there guide lines.. Funny how that works.. they cant deliver what they Sell themselves out to be.. In order for any package to be insured it has to be packaged by UPS.. and it has to go to a Business , Not To a Household.. I had that all figured out.. from Past Guitar shipments.. I did Not want this dropped at the Front of the House like they normally do.. to cast blame somewhere else..