I think you're on to something. There was a time when parts people made a decent wage between base and commision. From what I understand very few places pay commision and the base pay is little more than minimum wage. I call this the Walmartizing of sales and it has not just affected autoparts just try and go buy some higher end of the midrange audio equipment that the big box electronics retailers sell and get answers from any of the sales people and it's obvious they know nothing about what they're selling. This is not the sales persons fault I blame the retailer for not properly training their sales staff. Training costs money. But we all want that BlueRay player for $99.99. The big retailers don't care anymore because they don't have to. They're only interested in the bottom line and that is their sole duty to share holders to maximize profit.