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font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} </style> <![endif]-->[FONT="]I had liberty mutual for my car insurance until I switched. I had added a 3rd vehicle to my Liberty Mutual account in late September. At that time, I learned my rates were going up, so I switched insurance companies in early October. A few days later I get a refund from Liberty Mutual, so I think all is good. now its almost a week later, and I get a bill from a collections agency for liberty mutual. It turns out that they made a mistake, did not apply my payment properly to the accounts, and the refund was not applied right either. I still had to pay them today because of their screw up. Not happy, so I am taking the power of posts to share my extremely bad experience with Liberty Mutual to serve as a warning. Today I will be calling the state insurance commissioner's office. [/FONT]
I've never had much luck with insurance companies if it makes you feel any better. I still think that insurance is a good idea, I am optimistic for a cynic.
I know what you mean. I have Grundy and received a cancelation notice due to lack of payment. I had paid the full amount a couple of months earlier. Called them and they said it was a mistake. A week later, I receive a notice that I owe $136 more. Called them and found out they didn't delete one of the cars I sold. Fortunately, whenever I call, I get that person's name and keep a record of the date and time I call. It's all straightened now......I hope.
The Jalopy Journal
