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Hot Rods The honesty of suppliers is declining

Discussion in 'The Hokey Ass Message Board' started by Binkman, Aug 9, 2018.

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  1. Binkman
    Joined: Nov 4, 2017
    Posts: 261

    Binkman
    Member

    ................
     
    Last edited: Aug 10, 2018
  2. In my inbox from last week or so, I have email from Chris re glass quotes...glad I read this.
     
  3. fourspd2quad
    Joined: Jul 6, 2006
    Posts: 765

    fourspd2quad
    ALLIANCE MEMBER

    Sorry to hear that. I am really surprised by LeBaron Bonney. They have been around forever and given the strength of the economy it is hard to believe they are struggling. Perhaps they are buried in orders and don't really care about their reputation or getting back to you. When I take an order I look at my workload and give an approx shipping date, if it slips a day or two I am telling my customers. Good luck and hope you get the goods or your money back. Dishonesty sucks and is lame.
     
    verno30 likes this.
  4. raven
    Joined: Aug 19, 2002
    Posts: 4,614

    raven
    Member

    Another thing is the quality of the end product is slipping too by major manufacturers. My most recent experience both with Brodix and Milidon have left me very disappointed...
    r


    Sent from my iPhone using The H.A.M.B. mobile app
     

  5. Binkman
    Joined: Nov 4, 2017
    Posts: 261

    Binkman
    Member

    I received an e-mail that LeBaron Bonney has moved from Mass. to Maine.
    Many of their long time employees are no longer there. They were supposed to open back up in July but who knows.
    I checked and they did not charge my account yet.
    Hopefully they can get back up and running.
    I have used them on many cars over the years. It would be a shame to see them go.
     
  6. fourspd2quad
    Joined: Jul 6, 2006
    Posts: 765

    fourspd2quad
    ALLIANCE MEMBER

    Funny how companies move and think their employees will follow.....my former employer was bought by a large padlock manufacturer in Milwaukee who decided to move operations to Mexico but I could keep my job if I would move to Wis and make frequent trips south of the border.....not!.....anyway I am glad they didn't charge you.
     
    Unkl Ian likes this.
  7. flatheadgary
    Joined: Jul 17, 2007
    Posts: 845

    flatheadgary
    Member
    from boron,ca

    it is the times we live in. i never like to order online if i can help it. i would rather see it and hold it in my hands. sometimes you have to go with online though. sorry for your troubles.
     
    classiccarjack, trollst and reagen like this.
  8. Garpo
    Joined: Jul 16, 2016
    Posts: 229

    Garpo

    I think Henry's team had it right..../ Ford service.jpeg
     
  9. KJSR
    Joined: Mar 7, 2008
    Posts: 2,409

    KJSR
    ALLIANCE MEMBER
    from Utah
    1. Utah HAMBers

    I was happy with Blattie's work. Good dude in my book
     
  10. Gman0046
    Joined: Jul 24, 2005
    Posts: 6,260

    Gman0046
    Member

    Poor service is a sign of the times. Parts vendors sell you parts they don't have on hand and have parts drop shipped
    from manufacturers. That way they don't have to keep a large inventory of parts.
    If you think recieving parts from vendors is a problem, talk to guys who have had their cars in "Paint Jail" for years and being scammed out of large sums of cash.

    Gary
     
    Last edited: Aug 10, 2018
  11. stanlow69
    Joined: Feb 21, 2010
    Posts: 5,408

    stanlow69
    Member
    from red oak

    Years ago, everybody had everything in stock. Now we went to lean manufacturing. Nothing in stock until the order was placed. Now every body seems to get mad when they have to wait for 5 minutes in line at McDonalds. I can`t stand E-Mails and voice mails. I wanna talk to a live person. I tell people if they can get there car in a shop for major work in less than 2 months, they are more than likely not very good. Patience people.
     
    trollst likes this.
  12. corncobcoupe
    Joined: May 26, 2001
    Posts: 5,527

    corncobcoupe
    SUPER MODERATOR
    Staff Member

    I have worked with Chris before and always a decent guy with a quality product.
    Sorry but if you had 3 other orders with Chris that went fine, then obviously something is a miss somewhere and Chris would not ( nor do I believe ) miss anything intentionally.
    I'm sure Chris will reach out to you and resolve anything a miss.
     
  13. Maybe not actually dishonest, but there are a lot of businesses and people out there nowadays that are severely deficient in communications skills. It doesn't take that long to use up a minute or less to drop an email to someone. I think poor communications is a sign of disrespect.
     
    Randall and Hnstray like this.
  14. corncobcoupe
    Joined: May 26, 2001
    Posts: 5,527

    corncobcoupe
    SUPER MODERATOR
    Staff Member


    Exactly…..

    Guy does quality work for a lot of HAMB'rs over and over again and has for a long time.
    On MANY occasions.
    Guy does work for you successfully three times Binkman and some where there is a miss on the forth.
    Guy goes on vacation and maybe just catching back up.
    I don't know, but Chris has always treated me right and many others.
    Maybe he mistakenly does not have a pattern for a 34 Vicky.
    I've never known Chris to not treat anyone right.

    I sent a PM to Chris to look into ……
    I KNOW Chris will respond.
     
    Last edited: Aug 10, 2018
    stanlow69 likes this.
  15. corncobcoupe
    Joined: May 26, 2001
    Posts: 5,527

    corncobcoupe
    SUPER MODERATOR
    Staff Member

    Well - I've had no issues with Chris over the years and neither has the original poster who had 3 glass orders go fine with Chris. Forth one - obviously something is a miss somewhere and will get cleared up.
     
  16. Budget36
    Joined: Nov 29, 2014
    Posts: 6,421

    Budget36
    Member

    I understand your situation...but if he was heading out for vacation...should he not have informed those who ordered from him?
     
  17. corncobcoupe
    Joined: May 26, 2001
    Posts: 5,527

    corncobcoupe
    SUPER MODERATOR
    Staff Member

    I agree.....
    When I've tried to get away from vacation over the years - I've missed a few should ofs….
     
  18. lippy
    Joined: Sep 27, 2006
    Posts: 5,533

    lippy
    Member
    from Ks

    Exactly why I don't take vacations anymore. Lippy:D
     
  19. Flathead Dave
    Joined: Mar 21, 2014
    Posts: 3,341

    Flathead Dave
    ALLIANCE MEMBER
    from So. Cal.

    Is this morse code?
     
    RacingRoger and Fitty Toomuch like this.
  20. Bought several sets of glass from Chris with NO problems.

    But my latest venture with Vintage Glass, Lawrenceville, GA just plain SUCKS!!
    Paid in advance at NSRA Knoxville with a promised delivery date of 4 weeks. Took 3 MONTHS!
    No call, no nothing. No return calls from left messages. Finally get a couple of hollow promises of shipment. But couldn't or wouldn't furnish a tracking number.
    After finally getting it, the first piece out of the box, the rear window, is cut wrong and doesn't come close to fitting the opening. Call 'em up and get "it was cut from our pattern".
    I make a plywood template and compare it to MY pattern and it's almost dead on. His is 1/4" off and cut on an angle. Mail him the pattern, he gets it before he leaves for Louisville, and I'm STILL waiting for the replacement. Phone call results in yet ANOTHER unreturned call.

    STAY AWAY FROM VINTAGE GLASS, LAWRENCEVILLE, GA and the owner, L C APPLING.

    "The bitterness of poor quality lingers long after the sweetness of a lower price!"
     
  21. Mr48chev
    Joined: Dec 28, 2007
    Posts: 29,116

    Mr48chev
    ALLIANCE MEMBER

    If a small shop owner who does most if not all of the work himself takes a vacation, needs time off to heal up or is on the road to one or more major events it is all too easy to note it on his website, post it on the board or have someone he is close to post it or send out a mass email.

    When I ordered my headers for my 292 from Tom Langdon he actually called me as he was riding down the road in the truck on the way back from somewhere. He had posted that he would be away between ____ and ___ on his website but time wasn't an issue for me. I had sold something and that money was designated for that part.
     
  22. jetnow1
    Joined: Jan 30, 2008
    Posts: 1,805

    jetnow1
    ALLIANCE MEMBER
    from CT
    1. A-D Truckers

    The honesty of suppliers is declining is a pretty broad statement, some suppliers for a variety of reasons
    are not as good as they were, some are better, some have been sold or closed due to age or health.
    There are also newer suppliers trying to come up in the world. All we as consumers can do is try to
    check the reputation of the suppliers before we send them money, use a credit card if at all possible,
    and try to keep each other aware of what suppliers are good and what ones are bad. We also need to
    be reasonable in our expectations.
     
    Beanscoot likes this.
  23. corncobcoupe
    Joined: May 26, 2001
    Posts: 5,527

    corncobcoupe
    SUPER MODERATOR
    Staff Member

    Binkman,

    You deleted your complaint about Chris Blattie.

    Please update everyone.....

    Thank you ,
    Moderator
     
  24. Binkman
    Joined: Nov 4, 2017
    Posts: 261

    Binkman
    Member

    Nothing to update.
    Nothing has changed except the calendar.
    I have dropped the issue and moved on.
    Life is too short.
    Thank you.
     
    flatheadpete likes this.
  25. denis4x4
    Joined: Apr 23, 2005
    Posts: 3,730

    denis4x4
    ALLIANCE MEMBER
    from Colorado

    Over the years, I’ve seen businesses fail in this industry because they were unprepared for success.
     
  26. If you're not careful, you'll live a lot longer with an attitude like that.
     
  27. Beanscoot
    Joined: May 14, 2008
    Posts: 1,984

    Beanscoot
    Member

    "Nothing to update.
    Nothing has changed except the calendar.
    I have dropped the issue and moved on.
    Life is too short.
    Thank you."

    It leaves us in the dark about what the fuss was about.
    Thank you.
     
  28. Truck64
    Joined: Oct 18, 2015
    Posts: 4,631

    Truck64
    Member
    from Ioway

    How much you wanna bet the honesty of the customer isn't so hot these days either? Present company excepted, of course.
     
  29. Binkman
    Joined: Nov 4, 2017
    Posts: 261

    Binkman
    Member

    Full refund just issued from Mr.Blattie.
     
  30. 41rodderz
    Joined: Sep 27, 2010
    Posts: 5,402

    41rodderz
    Member
    from Oregon

    Glad it ended well.
     
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