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Technical Shipping UPS? Crazy Rate Promotion

Discussion in 'The Hokey Ass Message Board' started by MrCreosote, Nov 8, 2018.

  1. nrgwizard
    Joined: Aug 18, 2006
    Posts: 1,275

    from Minn. uSA

    Ha! Just try & get an agent on the phone... Damned auto-ph system... Piss on UPS. Worst shipping in the business. Worst attitude, too.
  2. Richard Head
    Joined: Feb 19, 2005
    Posts: 513

    Richard Head

    I received an order from Summit that was missing a length of 3/4" DD steering shaft. They asked if the box appeared damaged, I initially said "no" and then noticed a 3/4" hole in the corner of the box. Two days later, I get another box from summit, with a 3/4" hole and no weight. I called immediately and asked if they could tape the next one to the inside of the box, to keep it from sliding around. Another two days later, I get a huge box with another box inside of it with a steering shaft, not taped in it. The inner box was beat to shit though.
    I figure a company that ships as many car parts as Summit, should know when to brace things into a box, when needed. It makes me wonder if there is a warehouse somewhere with a pile of lost steering shafts from them. Although Summit covered the loss, I got a call months later from the claims department asking for pictures of the boxes with holes in them. Unfortunately, for them, the boxes had been long since recycled. I imagine the shipper declined their claim.
  3. vintage_mpg
    Joined: Jan 4, 2014
    Posts: 47


    I called and wrestled with a Guatemalan UPS phone rep for half an hour....and never got signed up for any discount. He had no idea where/what/how/etc.

    Back to the same ol grind, I guess.....

    Thanks for the heads up, all the same!

    Sent from my SM-G950U using The H.A.M.B. mobile app
  4. sunbeam
    Joined: Oct 22, 2010
    Posts: 5,124


    I shipped a hemi flywheel in a wood box they wanted an extra $10 because it was not cardboard. went FedEx they did not care.
  5. The37Kid
    Joined: Apr 30, 2004
    Posts: 27,794


    I just remembered that I've totally blocked out the reason I last used UPS 10 years ago. I do remember I was glad I didn't have a baseball bat at the time. USPS, FedEx Ground and Fastenal are just fine with me. Bob
    cajunfirehawk likes this.

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