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SCREWED by Gearhead Enterprises, Hudson IA

Discussion in 'The Hokey Ass Message Board' started by TudorChris, Feb 16, 2012.

  1. I have to say i have bought from them for the past few years and have never had any problems with them, don't know if it is luck or what but knock on wood.
     
  2. 4woody
    Joined: Sep 4, 2002
    Posts: 2,076

    4woody
    Member

    I bought from them him EBay before I realized the Ebay seller was part of Gearhead Ent.

    He didn't have the part he'd advertised at all, and didn't know when he was going to get it.
    I cancelled and successfully got my $ back.
     
  3. XXL__
    Joined: Dec 28, 2009
    Posts: 1,771

    XXL__
    Member

    Thank you. It's rare to see well-reasoned posts about the BBB. Usually, it's a bunch of wives' tales and Internet lore (and possibly, on occasion actual first hand experience), about how the BBB is "for sale," and only people who pay their fees get good ratings.
     
  4. bought a lot of stuff from them at back to the 50's
    and they usually took my offers,:D they bring a lot of merchandise and have a small army of young men sellng
    AND YOU CAN TOUCH WHAT YOU IS GONNA BUY
    rember that it all comes from the same boat in china

    guess i wont order from them though
     
  5. pgj
    Joined: Dec 24, 2010
    Posts: 127

    pgj
    Member
    from aurora co.

    I ordered a kick down cable from them on e-bay, they strung me along till it was past the 30 day mark then quit repling to my e-mails. i figured it was a lesson learned, than 3 months later my cable showed up. so i guess i got lucky!
     
  6. out plowing
    Joined: May 5, 2010
    Posts: 364

    out plowing
    Member

    here is what i found from BBB

    Specialtie Stuff aka Gearhead Enterprises Inc

    Review for Multiple Locations
    • Nearest Location:
      623 Broadway St
      Waterloo, IA 50703
    • Additional Locations:
      1806 Commercial Street
      Waterloo, IA 50702
    • PO Box 4114
      Waterloo, IA 50704
    • 650 5th St
      Hudson, IA 50643
    • 1930 S Start Street
      Davenport, IA 52802
    the gentleman who owned it when it was in Davenport was great to deal with, he sold out to these con-artists back in the late 90's early 2000 thats when it moved up to waterloo/hudson from then on the quality and service tanked. I bought from them about 6yrs ago when they used the name "SpecialtieStuff" They has some slick talking kids down at Goodguys in Des Moines. bought a HEI distributer for a sb chevy. Name brand mallory but that was 6+ years ago.
     
  7. jjtuny
    Joined: Jan 15, 2009
    Posts: 1

    jjtuny
    Member

    It took six weeks and numerous call to get tubular A-arms... had the girls number on speed dial!:mad:
     
  8. gordy80128
    Joined: Dec 4, 2011
    Posts: 13

    gordy80128
    Member
    from Colorado

    Purchased a Vintage Air unit from them on EBAY in January. Best price by $30 and it arrived in 5 days. No complaints from me.
     
  9. Revhead
    Joined: Mar 19, 2001
    Posts: 3,028

    Revhead
    Member
    from Dallas, TX

    Actually it is not lore. Just last week I was offered a good rating for the sum of $630/yr for my business. I don't have a bad rating and never had any complaints either, but apparently it would have been better if I bought the wall plaque he was selling.
     
  10. That's a hundred more than what they hit me up for :eek:
     
  11. XXL__
    Joined: Dec 28, 2009
    Posts: 1,771

    XXL__
    Member

    The difference between a "paid" rating and unpaid is a fractional grade. If you have an A rating, the subscription will get you to an A+. If you rate a D-, then being a subscriber will get you to a D. That is the only thing that payment changes. This is well documented by the BBB, and has been well-audited and confirmed by independent watchdogs. While I don't agree with being able to buy ANY enhanced score... even if it is just a +, I understand their rationale (again, documented by them)... that a subscriber has shown an enhanced level of trust, by being willing to support the rating system... and thus, more "reputable."
     
  12. I guess I'm lucky-they are in the next town over and I simply look it up on ebay, call them to check availability, then just drive 10 minutes and pick it up from them in person. Have bought several things from them-never a problem. Very messy place, I probably wouldn't buy from them other than in person, knowing what their establishment looks like.
     
  13. 48FordFanatic
    Joined: Feb 26, 2011
    Posts: 1,336

    48FordFanatic
    Member
    from Maine

    It is my understanding that you should be calling the BBB BEFORE you do business with a company, not AFTER.
     
  14. 48FordFanatic
    Joined: Feb 26, 2011
    Posts: 1,336

    48FordFanatic
    Member
    from Maine

    Try JPL Street Rods in Allequippa , PA. I've bought a bunch from them with excellent service. They drop ship from major suppliers and shipping is free on orders over $100.
     
  15. gearheadbill
    Joined: Oct 11, 2002
    Posts: 1,288

    gearheadbill
    Member

    Yes. JPL is an excellent place to buy. Bought from them over the years. Always satisfied.
     
  16. carryallman
    Joined: Jan 5, 2009
    Posts: 394

    carryallman
    Member

    I TOLD YOU /I TOLD YOU /I TOLD YOU !!!!! i live in iowa ,had bad deals with them !! jumped them at good guys ,they dont even say they are sorry !!!!!!!!!!!!!!!! NOW DONT COMPLAIN HERE ANYMORE !!!! E-MAIL GOOD-GUYS OR THE MAGAZINE OR E-BAY AND THE ATTORNEY GENERAL IN IOWA !!! CLOSE THESE CROOKS DOWN !!!!!!!!!!!! im sorry moderators for ranting and raving BUT THESE GUYS NEED TO BE STOPPED !!! THEY SCREWED ME A FELLOW IOWAN !!!! thanks mike "carryallman" wahl
     
  17. justabeater37
    Joined: Jan 1, 2009
    Posts: 1,229

    justabeater37
    Member
    from Iowa

    I looked a couple things up after my previous post. It looks like Gearhead Enterprises may or may not be the multiple seller. The phone numbers are off by 1, 4045 and 4046. One is Gearhead Enterprises and the other goes by Fatrodder and Rodpartsdealer but they all list Waterloo and Hudson as locations.
     
  18. bigalturk1
    Joined: Sep 23, 2010
    Posts: 369

    bigalturk1
    Member

    I've learned early in life, that good guys come in last (Vietnam). So, when I tried to return a defective motorcycle battery to a local aftermarket dealer and he wouldn't take it back, I told him that he would get it back one way or another. He dismissed my statement and started waiting on another customer. That really pissed me off, so I took the battery outside held it up in front of his showroom window and yelled, "Your getting your battery back now!". He ran outside and said that he would take the battery back.
    In your case, keep bad mouthing the business, sooner or later he'll run into someone local.....
    WITH A TEMPER!
     
  19. Don's Hot Rods
    Joined: Oct 7, 2005
    Posts: 8,319

    Don's Hot Rods
    Member
    from florida

    I think this thread points up something very important. We see threads all the time where someone has gotten screwed by some company,others post that they have also been screwed, and yet a few others say they have had good experiences with that same company. All that means is that some guys have gotten lucky and by a stroke of luck got their items, but it doesn't mean the company is good . Others should take heed and know that they might be in the group that DOESN'T get what they paid for.

    This Gearhead Ent. sure has enough people on the "not good" side of the discussion to make it as plain as day that they are shakey. I suspect they are a drop ship vendor and the reason some orders don't get filled is because they have not paid the manufacturer of that particular item and are shut off. I worked at one time for a company that drop shipped for guys like Gearhead and we had them on credit hold quite often. Then they would pay up and we would resume filling their orders.

    Thanks for the warning......I won't be ordering anything from them.

    Don
     
  20. Frankenstein57
    Joined: Jun 16, 2010
    Posts: 75

    Frankenstein57
    Member

    My first ebay transaction was with this outfit, I ordered a power brake,master setup for a 57 ford. 5weeks passed, still no parts,phone calls -no one answered. Email inbox full. So I keep on calling and emailing, somehow I got my parts 2 months after my order was placed. I put the brake unit on the shelf, when I got around to using it, the snout with the packing seals in was broken off. So rather then deal with them again, I bought a new booster from speedway, 2-days. So I left them negative feedback, they left me negative feedback, said my address was goofy. Mark
     
  21. daddio211
    Joined: Aug 26, 2008
    Posts: 5,994

    daddio211
    Member

    Hey fellas, I just want to clear up one little thing in case anyone was confused. Yes, this ckown should be drop kicked, BUT I don't want anyone to confuse Gearhead Enterprises with Alliance vendor GEAR DRIVE SPEED AND CUSTOM! Matt at Gear Drive will bend over backwards to make the customer happy! His stuff is absolutely top notch, and his customer service exceeds his excellent products!

    Just wanted to be sure nobody searching in the future gets confused. Here's Matt's info...


    Gear Drive Speed & Custom

    Website - www.lakeheaders.com

    Shop # 651*485*8075 (matt)

    Build custom lake headers for traditional hot rods, cast some stuff and build fabricated multi-carb intakesfor early engines.

    #1 - AllianceVendorfor the HAMB!

    #2 - 100's of satisfied HAMB customers

    #3 - We are a small shop, you'll always deal with me!

    #4 - I build one set of headers at a time, for your car. __________________ HAMB AllianceVendor- www.lakeheaders.com
     
  22. I bought a set of stainless block huggers from them about 3 years ago. Had the same shit, call after call and finally after 5 weeks I got the headers and they have been fine ( the headers ). I was real nervous for a while though. I never bought from them again. They sure spend alot of money ( your money ) advertising in Street Rodder and Rod & Custom. For the most part I've heard that the stuff they sell is pure shit, offshore parts with no warranty or support. When I bought my front axle they had it advertised for $1600.00 but I ordered it from Posies for $2000.00 and am glad I did. Low price is a bad way to shop for parts.
     
  23. 55chevr
    Joined: Jul 12, 2008
    Posts: 959

    55chevr
    Member

    This is obviously an outfit that doesnt worry about repeat business. If no one buys from them they wont be in business much longer. They will change their name and contact information and reincarnate at least once more ... they have already started using multiple business names to mask their identity.
     
  24. 39 All Ford
    Joined: Sep 15, 2008
    Posts: 1,531

    39 All Ford
    Member
    from Benton AR

    Is it just me or is there a real pattern of some American parts vendors screwing overseas HAMB members?

    Folks like this are just common crooks, waiting for any opportunity to screw someone out of their money.

    Folks like this make me feel shame on behalf of my nation. There seem to be more folks out there who refuse to do the right thing because it is the right thing to do. This situation with our vendors is made worse by customers who are LOOKING for something to bitch about so they can get something for free. The "me first" mentality that is growing in this nation has made trust, and doing anything on a mans good name difficult.

    Too sad.....
     
    Last edited: Feb 18, 2012


  25. " MAYBE THEY NEED ANOTHER JUMPING?":cool:
     
  26. falfas55
    Joined: Apr 21, 2004
    Posts: 288

    falfas55
    Member

    Try getting ahold of the Attny. General of Iowa. Write a certified letter explaining the situation. Hope this will help.
     
  27. 27T
    Joined: Nov 16, 2006
    Posts: 631

    27T
    Member

    I really dont know how they stay in business, it took them an hour to find a steering wheel when I picked it up in person, there warehouse is the biggest mess Ive ever seen. They just climb the piles of parts looking for stuff.
     
  28. robber
    Joined: Nov 25, 2011
    Posts: 1,766

    robber
    Member
    from Colorado

    "Gearhead Enterprises"... catchy name.:rolleyes: Apparently, from reading this thread, I would say that these people are not really gearheads, but opportunists who use their name to attrack their prey. I will avoid this company like the plague and make sure that my fellow hotrodders are aware as well. Thanks for the "heads up"!;)
     
  29. TudorChris
    Joined: Dec 22, 2009
    Posts: 12

    TudorChris
    Member

    ABSOLUTELY! Yes, I also ordered Lake Headers from Matt and I couldn't be happier. The headers are like pieces of art and with extremely high quality!

    That's why I specifically mentioned Gearhead Enterprise, Hudson IA in the Header so nobody would confuse it.

    A+++ for Matt and Gear Drive!

    -TudorChris


     
  30. 65PANELRAT
    Joined: Jul 27, 2007
    Posts: 834

    65PANELRAT
    Member

    Guess it's only fair to share I had a good expirience with Gearhead Enterprises. I ordered a chrome electirc fan from Gearhead Enterprises, and recieved two (2) in the mail. I only ordered one and was only billed for one (1) fan. I called Gearhead Enterprises and told the lady on the phone the order recieved was one (1) fan. Should I return the second fan I did not pay for? Her reply was "the photo in the ad for the fan was two (2) fans in the photo", therfore she replied "keep the second fan as it was our mistake". Very good costomer service in my opinion.
     

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