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Moon eyes order?

Discussion in 'The Hokey Ass Message Board' started by EasyBake, Sep 12, 2012.

  1. EasyBake
    Joined: Jun 13, 2010
    Posts: 141

    EasyBake
    Member
    from Bedford IN

    Does it take moon along time to get stuff shipped? I made an order early last week and my stuff still has not shipped? Is this normal?
     
  2. BOERNESTAGE
    Joined: Oct 29, 2009
    Posts: 245

    BOERNESTAGE
    Member

    Normal, they are old school. Good people just takes some time.
     
  3. j conrad
    Joined: Dec 24, 2006
    Posts: 78

    j conrad
    Member

    yeah they are slow.. but will get there eventually but everything i have ever got was worth the wait..
     
  4. wallyringo
    Joined: May 19, 2010
    Posts: 692

    wallyringo
    Member

    just call them and ask about your order? Mooneyes is cool
     
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  5. BobF
    Joined: Dec 30, 2004
    Posts: 230

    BobF
    Member
    from Poway, CA

    By today's standards Moon Equip is a small op'n, not like Jegs/Summit. They have a relatively small sales/office bldg and a shop storage bldg across the parking lot.
    I stopped by to pick up a cast valley cover for an early Olds and it took a while for them to located one (not a everyday order) in the back bldg and then they cleaned it up nicely and gave it to me.
    Good folks, give em some time.
     
  6. Hey, great guys if a little slow. I had a shipment go AWOL in transit to Australia, Mooneyes fixed it and made sure my order got to me at no extra charge!
    I will use them again.

    Doc.
     
  7. I oredered a steering wheel from them 3 weeks ago now and am still waiting for it. I'm sure its nice but I sure am glad it wasn't an emergency. I'm a one man operation and it only takes me 3 days handling. Not 3 weeks.
     
  8. jfrolka
    Joined: Oct 4, 2007
    Posts: 897

    jfrolka
    Member

    Ya they are a little slow in a fast paced competitive modern market. Just goes to show how impatient a lot of people are. They are great guys over there, they will not take advantage of you by any means.
     
  9. Hotrodhog
    Joined: Aug 11, 2011
    Posts: 169

    Hotrodhog
    Member

    Ditto everyone else....everything I've ever ordered was nice stuff and worth the wait....
     
  10. chaos10meter
    Joined: Feb 21, 2007
    Posts: 2,191

    chaos10meter
    Member
    from PA.

    Shit I remember when I was a kid and you ordered something by phone or by mail and it took 3 or 4 weeks to get it.

    Few years ago I ordered a new bead blast cabinet for the shop on a Thursday morning and it arrived Friday afternoon !
     
  11. Jon SSS
    Joined: Jan 29, 2009
    Posts: 415

    Jon SSS
    Member

    I've been told that most of the spun aluminum stuff is made to order. I ordered a small oil tank for my Harley and it arrived still warm! Ha!!
     
  12. EasyBake
    Joined: Jun 13, 2010
    Posts: 141

    EasyBake
    Member
    from Bedford IN

    lol hell its been to weeks i could have drove out to cali and picked up my stuff.
     
  13. GassersGarage
    Joined: Jul 1, 2007
    Posts: 4,735

    GassersGarage
    Member

    Depends on if what you ordered is in stock. I placed an ordered on Tues and it arrived on Fri.
     
  14. Funny that it takes most guys YEARS to build a car, but any part they order and isnt there asap, stops the whole build :rolleyes:
     
  15. rottenleonard
    Joined: Nov 7, 2008
    Posts: 1,952

    rottenleonard
    Member

    My old man has had a mail order gun part business for over 20 years, he says that two weeks is standard for mail order, However due to the summits and speedways I try very hard to get things out the next day, and if not in three days I call the customer to let them know whats up. People just don't have patience anymore because they are use to dealing with big businesses that have a automated shipping department that can spit out you order faster than you can hang up the phone.
     
  16. BISHOP
    Joined: Jul 16, 2006
    Posts: 2,572

    BISHOP
    Member

    Oh snap....... That was funny.
     
  17. Good guys for sure, just be patiant. Never had a problem with them.
     
  18. Shopking
    Joined: Jan 10, 2009
    Posts: 106

    Shopking
    Member
    from central Pa

    Good stuff,always got orders in a timely manner.
     
  19. EasyBake
    Joined: Jun 13, 2010
    Posts: 141

    EasyBake
    Member
    from Bedford IN

    Lol yeah I am spoiled with next day shipping stuff! Moon is great stuff! They must have read this post I just got my order tracking number from them and parts are on the way!
     
  20. Great people, very small bussiness. I will always order from them if possible. If it's a time critcal part I will ask them up front when it will be shipped. Not wait 4 weeks then bitch on the HAMB about them.
    I say again, great people that will bend over backwards providing customer service.
     

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