Projects KIWI 1939 COUPE DE JURE - Runnin from Johnny Law!

Some more parts arrived today, this time from Speedway motors. I ordered a steering u-joint and a length of double D shaft to complete the steering column hook up.
At the post office, when I picked up the box, I thought to myself "hmmm feels a bit light?". Then when I opened it at home all that was inside the box was the docket, packing slip, boxed steering u-joint! A large piece of green paper (packing?), a speedway motors decal (thanks for that!) and........ ummmm........the hole in the end of the box, where the double D shaft escaped or liberated itself!
Surely a company has a duty of care to ensure that the packaging is fit for purpose and the contents should not be able to fall out in the process of being delivered. I understand that insurance of the package would help....... If the package never arrived or was damaged! But surely shit shouldn't fall out!
I have emailed them and asked the same question of them...... Will keep you posted..................

 

Hey Wade, this has happened to me on more than 2 occasions in the past, I buy from Rocket in Hamilton or Greg Stokes. It does cost more to start with but saves a heap of hassel and I like to see those guys stay in business. I'm enjoying your posts.

 

I have had good service from Speedway with damaged or incorrect parts, they have always credited or replaced with minor fuss....

 

I am hoping they will just reimburse the shaft and freight cost.

 

I feel confident they will take care of you and I feel sorry for the guys in the shipping department for the ass ripping they are about to receive. I was in the hotrod manufacturing business for years and my worst problems were shipping. Have patience and enjoy your build.

 

They contacted me this morning and have reimbursed the item and a portion of the postage. All good.

 

Another delivery today. This time it was a full set of rubber frame cushions to go with the mounting fastenings that arrived last week.

 

Speedway did the right thing by you so we will continue to shop there. When we first built our 37 coupe some 35 yrs ago now , taking the body off the frame and thought huh multi coloured body mounts. Well some one had used , jandals/ thongs/ flip flops and radiator hose. Well a decent builder would have at least used a full circle of radiator hose. They hadn’t fared very well .

 

Didn't you get the 37 Coupe off a good friend of mine from Levin? JW

 

It had 3 owners after Magoo , and some didn’t look after it., out side with a tarp over it, and disposed of vital parts , obviously including the original chassis ,hence the funky body mounts. Anyway best not to side track Woodbox's very cool thread.

 

Another package in the post today.