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Help with a vendor? the Hot Rod Company

Discussion in 'The Hokey Ass Message Board' started by lionsgarage, Jul 7, 2010.

  1. lionsgarage
    Joined: Dec 18, 2005
    Posts: 111

    lionsgarage
    Member
    from Washington

    Sorry to have to do this but i am having an issue with an order placed yesterday with The Hot Rod Company, it seems my card was hi-jacked minutes after placing my order, now i dont think it was caused by them but they should be aware of some things, One my order is important to me and it likely will not be placed because the card is now locked and the other thing is maybe some others had a problem..... if anyone knows how to contact them please do or forward info to me.
    I have emailed and left a phone message but have not heard anything all day, they say they will reply in 48 hours but I thought this type of an issue was a little more important.
    (Also i am on the west coast they are east).
     
  2. I would suggest contacting Ryan, Mike is a long time Hamber. He may not be aware of a problem.-MIKE
     
  3. krylon32
    Joined: Jan 29, 2006
    Posts: 9,472

    krylon32
    ALLIANCE MEMBER
    from Nebraska
    1. Central Nebraska H.A.M.B.

    I've had customer cards lock up from time to time in the past. Sometimes the using of a card in an unusual place throws the trigger, and sometimes there is a limit on the charge. Lots of other reasons why a card can lock, I've had them lock just traveling across the country. Usually a call to the card company will cure the problem.
     
  4. solid
    Joined: May 20, 2007
    Posts: 1,459

    solid
    Member

    They will call, or e-mail. They always get back with me...class act vendor.
     

  5. 392_hemi
    Joined: Jun 16, 2004
    Posts: 1,736

    392_hemi
    Member

    contact the card company. chances are 99% its them not hrc.
     
  6. Evel
    Joined: Jun 25, 2002
    Posts: 9,044

    Evel
    Member
    1. 60s Show Rods

    Mike is very honest guy he would never do something like that so I would imagine
    its from the CCard hosting company..

    He is sidevalve on here maybe PM him..
     

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