All items ordered incorrectly can not be returned. I bought 269 dollars worth of caps that i THOUGHT would fit my steel wheels and they refuse to take them back. Bought them two weeks ago brand new still in the box and they won't work with me. They say it is on their website. I have not looked but even if it is that is not the way to do service on non specialty items. Just a heads up incase you are deciding to order through them or someone else....choose someone else if they have a better return policy or make sure the part will 100% work for you. EDIT: Just got a voicemail from WV saying for me to call them as they would very much like to work it out with me. I will give them a call after work. Looks like I will be able to return these non fitting brand new caps and get the correct ones.