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Features Fastenall-commercial only?

Discussion in 'The Hokey Ass Message Board' started by bigdog, Jun 12, 2021.

  1. Went in the local fastenal one time to buy bolts. One time. That was the craziest price I've ever seen for bolts and nuts. Guess they're magic bolts. I buy my grade 2, grade 5, and grade 8 by the pound at tractor supply. They hold body parts on just fine. $2.29/lb I believe for grade 2. Fastenal can keep their package of 10 for $5.
     
    48fordnut, -Brent-, 5window and 3 others like this.
  2. Never thought of them as anything but a shipper - we still have some great hardware stores here local - Elliot's is one that stocks up some weird stuff that I always need for my projects.
     
    Guy Patterson likes this.
  3. Guy Patterson
    Joined: Nov 27, 2020
    Posts: 315

    Guy Patterson

    we have Jax's here in Colorado and they have bolts and love going in and they are a Ace hardware dealer so usually have what I need. If not good old Tractor supply isn't far away
     
    Deuces likes this.
  4. I go to the local hardware store here in Shippensburg, Pennsylvania. It is the oldest hardware store in the state. The store has 2 store fronts and is about 200 feet deep. If they don't have it, you don't need it. As far as Fastenal is concerned, they should smarten up. As an old timer told me many years ago, " a little piece of pie is better than no pie at all".
     
    Last edited: Jun 13, 2021
    5window, '34 Ratrod, Deuces and 2 others like this.
  5. deathrowdave
    Joined: May 27, 2014
    Posts: 2,752

    deathrowdave
    ALLIANCE MEMBER
    from NKy

    I think the issue is paying an employee , time to locate and sell small numbers of hardware . Online you can buy 1 bolt and it’s free shipping . But you can not walk in and buy 1 bolt , at least here you can’t . There is a newer store to me Rural King that is about 25 miles away , I try to stock up on a few needed sizes every time I’m near or make a list of needed fasteners for my project to have ready and waiting . Must automotive fasteners are special , they can easily be replaced with a hardware store bolt , but are the the correct design and grade ? Maybe not .
     
    Deuces likes this.
  6. vtx1800
    Joined: Oct 4, 2009
    Posts: 1,380

    vtx1800
    Member

    I have a Fastenal a few miles from me, in the past I'd go in and either find what I wanted or get a staff person to help. That wasn't always successful. Now when I want something I order it on line and pick it up, granted I spent some time leafing through their five year old catalog and then finding it on line but it worked. I haven't bought anything from them for a year, I guess the next time I need something I will find out.
     
  7. MeanGene427
    Joined: Dec 15, 2010
    Posts: 1,963

    MeanGene427
    Member
    from Napa

    Seriously- just go to Tractor Supply. In addition to the large assortment of bolts, in open bins, by the pound, they have racks of bushings and such that can be the solution to that pesky problem
     
    48fordnut likes this.
  8. fuzzface
    Joined: Dec 7, 2006
    Posts: 1,344

    fuzzface
    Member

    The Fastenals by me went commercial accounts only about 5 years ago already or maybe even a little bit longer than that. Only thing I use them for now is buying their used trucks online otherwise for buying regular inventory, nope, not anymore, like others we have a Tractor Supply and coincidently it is right next door to Fastenal.
     
  9. bigdog
    Joined: Oct 30, 2002
    Posts: 693

    bigdog
    Member

    The reason I was going to them would be if I was looking for some oddball thing not available at a hardware store. I still have a commercial account with Grainger from when I had my shop, and have purchased from McMaster Carr too. But it just seems like a strange business decision to turn away customers. Although I will say that I work in retail now, and there are times that I think it would be a great job if it wasn't for the damn customers!
     
    TrailerTrashToo likes this.
  10. 73RR
    Joined: Jan 29, 2007
    Posts: 6,661

    73RR
    Member

    ...at least Fastenal will still 3PL stuff. HUGE savings for freight.
     
  11. hotrod428
    Joined: Feb 7, 2007
    Posts: 296

    hotrod428
    Member

    I have had a commercial account for at least 20 years. I use a lot of grade 8 fasteners, the last few years I've been buying them from Farm & Fleet or Tractor Supply by the pound. It ends up a lot cheaper than fastenal, the only downside is I have to pick them up myself.
     
  12. The Fastenal we have around the corner from work is pretty much useless , so is the brafasco and bolts plus .

    there is 2 independent places close to my work that actually know what your talking about and have a ton of stock on just about anything tools , hardware etc. And there is no minimum orders,
    I went in on Friday and needed 2 M5 by 0.8 thread ! Wtf ? I only needed 2 and I got 2 for no charge , but I did buy 150 bucks worth of loctite red and anaerobic flange sealer !! Lol.

    tje grainier by us used to stick a ton of stuff , now it’s all has to be ordered in next day, the brafasco by me stocks nothing metric , nothing fine thread and other then hammer drills and masonry bits there tool selection is garbage.

    seems they like the big “ accounts “ over walk-in customers.

    I know our monthly stock orders for the shop are well over a grand every month , stock hardware , rags , fluids , drill bits , tools etc .
    All placed by me and the parts manager and no rush for them to get it to us, as long as we get it with a week we’re ok. So why deal with some dud at the counter looking for a couple bucks in hardware.

    stupid business model is you ask me be greed amd laziness seem to be taking over.
     
  13. Mr48chev
    Joined: Dec 28, 2007
    Posts: 30,193

    Mr48chev
    Member

    Their main focus is an always has been supplying manufacturing and construction. That is usually with bulk stock orders. I dealt with Fasteners a PNW company that Fastenal bought out a few years back when I was buying for the maintenance department in a large fruit juice and apple sauce plant. Normally a 500 or so dollar restock order every week. A good part of the order was stainless bolts and I think they supplied the cut disks and drill bits. Those of us who only need a hand full of a certain size of bolt aren't their main focus.
     
    VANDENPLAS and rockable like this.
  14. Both local Fastenal and Grainger (now closed) were Business To Business only for the last few years. Fortunately theres two fastener supply houses here that will sell 1 or a 1000..Both have public Customer Counters. All grades , usually in 1/4" length increments, Nuts ,washers ,etc... I take a written list of lengths ,thread pitch ,details and just leave it and go to lunch/errands.. The counter guys love it and I always get a good price ,much better than T/Supply or Ace..
     
    Last edited: Jun 14, 2021
    TrailerTrashToo likes this.
  15. 51504bat
    Joined: May 22, 2010
    Posts: 3,169

    51504bat
    ALLIANCE MEMBER

  16. gene-koning
    Joined: Oct 28, 2016
    Posts: 2,639

    gene-koning
    Member

    Our local Fastenal went full commercial a couple years ago (before covid ever hit). A few months before that, they required you to buy full boxes of what ever you needed, where you could buy one or two of something you needed one or two of. Their full box price was way out of line. the day I opened the door, and they told me "Commercial customers only", was the day I turned around and left. If they don't want my business, I don't need them either.
     
  17. I just placed an online order with Fastenal. Everything is coming from their warehouse in Indiana. Shipping is free but I have to pick up the order at my local store.

    I don't have a commercial account, it's just a tiny order- a few specific nuts & bolts that aren't available at Ace, Tractor Supply, etc.

    Hope this helps.
    :cool:
     
    Driver50x likes this.
  18. Mr48chev
    Joined: Dec 28, 2007
    Posts: 30,193

    Mr48chev
    Member

    I haven't been to the local Fastenal in months but need a box of truck deck screws so I guess I'll find out what they say in the next week or so. The guys there have always treated me good since they combined with the Fasteners store chain here.
     
  19. anthony myrick
    Joined: Sep 4, 2009
    Posts: 8,973

    anthony myrick
    Member

    Our local walk in store was trash.
    It’s closed now.
     
  20. 1934coupe
    Joined: Feb 22, 2007
    Posts: 4,681

    1934coupe
    Member

    A Fastenel opened in Kingston (5min away from me} a long time ago, I had my business then, I was never impressed with the stock or salesperson. It seemed to me and I may be wrong but they only sold full boxes not just a 3/8" bolt. There is a place in Poughkeepsie (20 min away} Sarjo's that is like McMasters you can buy one bolt or boxes, one #42 drill bit or a bagful. About everything a nut and bolt hardware store could have.

    Pat
     
  21. stanlow69
    Joined: Feb 21, 2010
    Posts: 5,939

    stanlow69
    Member

    You do know that a Fastenal has between 300 to 500 thousand dollars invested in every store. With about 3 to 5 employees. Do you think they can make a profit selling 6 bolts at a time. It`s called economics. Went to Ace to get a chrome button headed allan bolt that cost 8 bucks. I needed it. Hardware stores sell a lower grade of hardware to keep the cost down. Think about that when putting you car together. I go to Fastenal all the time. If the store has a good manager, service is good. Stop buying cheap crap.
     
    K13 likes this.
  22. trooper3
    Joined: Apr 3, 2014
    Posts: 205

    trooper3
    Member

    Why bother with Fastenal when McMaster Carr is available on line? They carry much more than Fastenal and only charge the actual shipping cost and usually you receive your order the next day.
     
    warbird1, RICH B and 5window like this.
  23. Fitnessguy
    Joined: Sep 28, 2015
    Posts: 1,598

    Fitnessguy
    Member

    Our fastenal has been like that for several years but we bought through our business. That being said i have seen their service continue to get worse and worse and then they closed the showroom with Covid and still actually haven't opened it back up. Bunch of young staff that don't know anything and could care less. sign o the times sad to say
     

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