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Features Fastenall-commercial only?

Discussion in 'The Hokey Ass Message Board' started by bigdog, Jun 12, 2021.

  1. bigdog
    Joined: Oct 30, 2002
    Posts: 663


    The local Fastenal will only sell to commercial accounts, no walk in business. Is this a company policy or just the local store? Seems like a bad business decision to me.
  2. I’ve bought from several local stores and had no problem, but it’s been about a year or so.
  3. HSF
    Joined: Oct 25, 2014
    Posts: 143

    from Lodi CA

    I used to get hardware from my local fastenal until about one and a half years ago. They started only selling to commercial accounts here too.
  4. 5window
    Joined: Jan 29, 2005
    Posts: 8,231


    With supply and labor issues abounding as the pandemic winds down and the economy revs up, they may not have the staff or product to serve you. Did you ask them if this was company wide policy?
    rockable likes this.

  5. Frankie47
    Joined: Dec 20, 2008
    Posts: 1,877

    from omaha ne.

    Grainger maybe?
    lo c dan likes this.
  6. Frankie47
    Joined: Dec 20, 2008
    Posts: 1,877

    from omaha ne.

  7. kevinrevin
    Joined: Jul 1, 2018
    Posts: 112

    from East Texas

    I'd just ask to open a small commercial account.
    4ever18, stillrunners, Tim and 2 others like this.
  8. I was in the store in Hilo 2 weeks ago .
    OahuEli likes this.
  9. A month or two ago I phoned our local Fastenal (Ontario Canada) and they too no longer serve the public.
    VANDENPLAS likes this.
  10. I placed an online order & picked it up at the local store.
    That was a couple of months ago.
    lothiandon1940 likes this.
  11. alchemy
    Joined: Sep 27, 2002
    Posts: 16,998


    My local Fastenal never had the odd size or grade bolts I needed, so I just started shopping online at McMaster Carr. They deliver it to my back door the next day, and the cost isn't much more (if any) than Fastenal.
  12. Rand Man
    Joined: Aug 23, 2004
    Posts: 3,965

    Rand Man

    I have bought from my local store many times over the years, but I suppose their policy could change.
  13. Wrench97
    Joined: Jan 29, 2020
    Posts: 436


    Fastenal and Grainger both have a commercial only policy, though it's not always followed.
  14. abe lugo
    Joined: Nov 8, 2002
    Posts: 2,478

    abe lugo

    See if you can order online?

    I have one really close and they always seems to fail me trying to use them.
    The old mom and pop hardware usually has a better bolt selection. I rather support them anyhow.
  15. Frankie47
    Joined: Dec 20, 2008
    Posts: 1,877

    from omaha ne.

    You would be amazed the amount (1 or 100) and sizes of fasteners you can get or order at Ace Hardware, I have never been dissatisfied with the quality of their fasteners or their service.
  16. topher5150
    Joined: Feb 10, 2017
    Posts: 2,460


    I've been getting a lot of my fasteners from Ace lately. I tried Fastnel a couple of times and usually all I got was some kid trying, not that hard, to look what I needed on google.
  17. Mr48chev
    Joined: Dec 28, 2007
    Posts: 29,562


    I haven't been into the local to me (15 miles away) Fastenal in months so I can't say if they quit selling to walk in trade or not. A few years ago they would only sell bolts, nuts or screws by the box and if you only needed a small quantity you still had to buy the box. I've got to get deck screws for my trailer I am building pretty soon so I guess I'll find out what they are doing then.
  18. OahuEli
    Joined: Dec 27, 2008
    Posts: 5,085

    from Hawaii

    Must be local, we can walk in any time.
  19. Dave G in Gansevoort
    Joined: Mar 28, 2019
    Posts: 601

    Dave G in Gansevoort
    from Upstate NY

    I use the local Ace as well. My only complaint is sometimes the bolts in the bins are damaged by being dumped in. I always use a nut to make sure the threads are not damaged, unless I buy a full box, which is what I am doing more often. When I die someone is going to get one hell of an assortment of english sized nuts, bolts, and washers...
  20. Tman
    Joined: Mar 2, 2001
    Posts: 34,438


    This will be the death of them. Hiring sales guys and relying on shop sales is just the wrong angle, if anything they needed to expand and cater to walk ins in this day and age
  21. ratrodrodder
    Joined: Feb 19, 2008
    Posts: 136

    from Baltimore

    Just try and keep it somewhat organized so I don't have to sort through every single bin to find a matched pair... :D
    Guy Patterson and lothiandon1940 like this.
  22. Pass The Torch
    Joined: May 18, 2018
    Posts: 735

    Pass The Torch

    The Fastenal store I frequented out of convenience (with a commercial account) closed, so I had to go to the next closest one. They made me open an entire new account - didn't transfer store to store.
    lothiandon1940 likes this.
  23. Up here Fastenal and brafasco have done this policy , but only during COVID .

    pretty sure once all this garbage is behind up it’ll get back to normal
    5window likes this.
  24. Tman
    Joined: Mar 2, 2001
    Posts: 34,438


    Yes Virginia, there are some places that never left normal....................
    egads and kevinrevin like this.
  25. randydupree
    Joined: May 19, 2005
    Posts: 661

    from archer fl

    My local fastenal store only takes credit cards,i'm a cash guy and i almost never buy more than $5 at a time from them.
    Now they have a sign on the door stating something about a class action law suit and they are open 1 hour per day.
    I quit when they would not take cash.
    I have an account with McMaster and they have better service and better bolts anyway.
    byebye fasntenal
    Driver50x and Guy Patterson like this.
  26. MeanGene427
    Joined: Dec 15, 2010
    Posts: 1,801

    from Napa

    Tractor Supply has a large assortment, in open bins
  27. Deuces
    Joined: Nov 3, 2009
    Posts: 20,532

    from Michigan

    I say screw fastenal and do your business elsewhere....
  28. b4autodark
    Joined: Jun 20, 2019
    Posts: 7


    I've had really good luck buying online from The Bolt Depot, screw fastenal x2.
  29. deathrowdave
    Joined: May 27, 2014
    Posts: 2,647

    from NKy

    Box only in the store . Mail order , free delivery , one if that’s all you want . Business : Death Row Speed Shop
  30. 5window
    Joined: Jan 29, 2005
    Posts: 8,231


    I don't know about Fastenal, but Grainger lets me buy anything because I am a member of my local Farm Bureau. Not only do I support farmers, but I get a significant discount on Nationwide Insurance, a discounted price from Grainger and FREE SHIPPING on orders. That include a 1/2" x 1/8"x 6' piece of aluminum stock shipped in a giant six foot packing tube. Not a bad deal for $75 a year.
    48fordnut and Driver50x like this.

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