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Folks Of Interest ECKLERS--MACS-DEARBORN-- CLASSICS

Discussion in 'The Hokey Ass Message Board' started by ems customer service, Jun 2, 2022.

  1. ems customer service
    Joined: Nov 15, 2006
    Posts: 2,615

    ems customer service
    Member

    *** WARNING IMPORTANT NOTICE***
    ECKLERS-MACS-DEARBORN CLASSICS

    ANY ORDERS FOR EMS AUTOMOTIVE PRODUCTS
    VIA ECKLERS WILL NOT BE SHIPPED OR HAVE NOT BEEN SHIPPED

    DUE TO NON-PAYMENT. DELIVERIES WERE STOPPED IN
    FEB. 2022 AND IN JUNE THERE IS NO RESOLUTION.

    PLEASE CALL EMS CUSTOMER SERVICE
    248-546-0232 TO RE SCHEDULE YOUR DELIVERY

    EMS AUTOMOTIVE SELLS BODY SHEETMETAL
    FORD 1935 TO 1958
    CHEVY. 1935 TO 1954
    FORD F100 1948 TO 1966

    I HATE TO SAY SOMETHING BAD, BUT IT HAD TO BE DONE, TO MANY COMPLAINTS
     
  2. Good to know. I suppose what that means is anything you order from any of their 'brands' will probably have the same issue...
     
  3. 41rodderz
    Joined: Sep 27, 2010
    Posts: 6,522

    41rodderz
    Member
    from Oregon

    Good on you for the heads up. :) I have never entertained buying from the above companies. Reputation is everything and nothing is worth the headaches. On my “Elsie” my ‘48 F1 , parts I don’t make , I get directly from Dennis Carpenter. No need to buy from the above . But then again, because of that maybe why you didn’t get paid. Sorry. :oops:
     
    lothiandon1940 and chryslerfan55 like this.
  4. SS327
    Joined: Sep 11, 2017
    Posts: 1,523

    SS327

    What a shame. Those used to be high quality brands known for their service.
     
    ems customer service and 302GMC like this.

  5. Thanks for the follow up. That’s not good news as far as their fiscal stability.
    Non-payment by vendors also hurts your cash flow. Rather they fold than you.
     
  6. uncle buck
    Joined: Feb 13, 2007
    Posts: 1,757

    uncle buck
    Member

  7. ems customer service
    Joined: Nov 15, 2006
    Posts: 2,615

    ems customer service
    Member

    To BRIAN BRADLEY

    PRESIDENT ECKLERS INC

    ORLANDO. FL


    FROM:

    MANAGING DIRECTOR

    EMS PRODUCT DEVELOPMENT ( EMS AUTOMOTIVE)



    MR BADLEY,


    THIS IS OFFICIAL NOTIFICATION OF CANCELATION OF BUSINESS RELATIONSHIP WITH ECKLERS AND ALL UNITS OF ECKLERS INC.


    ECKLERS WILL NO LONGER BE ABLE TO ACCESS THE EMS AUTOMOTIVE PRODUCT LINE FOR RESALE.


    REASON: NON-PAYMENT


    ECKLERS IS OVER 180 DAYS BEHIND AND CONSIDERED A BAD RISK



    IMMEDIATELY STOP USE OF ANY EMS LOGO’S, TRADEMARKS, IMAGES OF EMS PRODUCTS. AND REFERENCES TO SUPPLYING EMS AUTOMOTIVE PARTS.


    ALL PENDING ORDERS AND BACKORDERS ARE CANCELED



    THANKS


    ALEXANDER ERDEY
     
  8. bchctybob
    Joined: Sep 18, 2011
    Posts: 4,302

    bchctybob
    ALLIANCE MEMBER

    There have always been businessmen with flaky tactics, I remember Bob Hedman talking about dealers who push the envelope on payment windows and still deduct discounts for prompt payment and some who didn’t pay up until threatened with disassociation or legal action. Too bad it’s still going on in the hot rod sector but it just shows how so many in this country today have lost their moral and ethical compass. Thanks for the heads-up.
     
  9. squirrel
    Joined: Sep 23, 2004
    Posts: 52,836

    squirrel
    Member

    you can't lose what you never had
     
  10. Jeff Norwell
    Joined: Aug 20, 2003
    Posts: 14,304

    Jeff Norwell
    MODERATOR
    Staff Member

    Its the Walmart Business Model!....
     
  11. X-cpe
    Joined: Mar 9, 2018
    Posts: 1,607

    X-cpe

    Had a friend years ago that worked at a local dealership. As the new owner was telling them all the things he was going to do to make money, my friend got up and left the meeting, loaded his tools and quit. His comment was "If the SOB will crook the customers, he will crook me too."
     
  12. nrgwizard
    Joined: Aug 18, 2006
    Posts: 1,851

    nrgwizard
    Member
    from Minn. uSA

    Hey, EMS;
    Thanks for the heads-up, & explanation.
    Marcus...
     
  13. How many times have we seen this? A well-run family business is bought up by a corporation when the owner wants to retire, which then proceeds to attempt to extract as much money as possible out of its new acquistion using various shady methods to do so. Or over-extended itself to make the purchase, not having enough capital to ensure good customer service and timely product delivery. Whatever the problem, word gets out, business falls off and the money problems start. It doesn't take much to go into a death spiral from this point and the end result is yet another loss of quality products.

    It seems like it's taking a pretty long time for Holley to digest its purchase of Edelbrock, are they next?
     
  14. jaracer
    Joined: Oct 4, 2008
    Posts: 1,840

    jaracer
    Member

    Last year I ordered a top kit for my sport coupe from Mac's. The woman who answered the phone identified as Eckeler's. At any rate I completed the order which the lady said was in stock and would ship shortly. About 3 months later and multiple phone calls, I finally received a box from Mac's/Eckler's. It was about 15 inches long and maybe 2 inches square. The box inside the box listed a Corvette supplier out of Texas. It turned out to be some type of interior molding for an early 'Vette. It took about another 2 months to get it returned and my money credited back. During my numerous phone calls it was evident that the right hand didn't know what the left hand was doing. I wondered how they could continue to do business as fouled up as everything was.
     
  15. TagMan
    Joined: Dec 12, 2002
    Posts: 6,237

    TagMan
    ALLIANCE MEMBER

    Poor old Mac (McKenzie) must be rolling over in his grave. I used to drive up to Lockport, NY to his shop on Lincoln Rd. In the 1980's. He was a great gentleman and ran a fair & honest business. Sad to see it end like this.
     
  16. lumpy 63
    Joined: Aug 2, 2010
    Posts: 1,638

    lumpy 63
    Member

    I avoid Ecklers like the plagueo_O
     
  17. BamaMav
    Joined: Jun 19, 2011
    Posts: 6,034

    BamaMav
    Member
    from Berry, AL

    I used to buy VW parts from Ecklers years ago, never had a problem. They were always a bit higher than Rocky Mt Motorworks, but sometimes had things in stock RMM didn’t. Then they bought RMM just before I got out of the VW world, and things went to pot. Prices went up, service went down. Same with their Vette stuff, bought a few items from them, but prices were higher than everybody else, and shipping took forever. They have been on the downhill slide for a while now. The bigger they get, the worse they get. Wouldn’t surprise me if they went belly up in the near future…..
     
  18. X-cpe
    Joined: Mar 9, 2018
    Posts: 1,607

    X-cpe

    Maybe they are trying to grow until they can use the "only game in town" business model.
     
    rbrewer and lothiandon1940 like this.
  19. ....I must have worked for that same guy when he got into the reman engine and transmission business.
     
    jim snow and Jeff Norwell like this.
  20. Roothawg
    Joined: Mar 14, 2001
    Posts: 23,627

    Roothawg
    Member

    This is the investment group model. It sucks but a lot of aftermarket companies are going this way. I see a resurgence of mom and pop shops starting up in the near future. The way these all started….

    I heard that Vintage Air was bought up recently.
     
    Joe Travers, jim snow and Tman like this.
  21. seb fontana
    Joined: Sep 1, 2005
    Posts: 7,819

    seb fontana
    Member
    from ct

    Even
    I just had good customer service a little over a month a go, lets hope it doesn't shit the bed...
     
    Roothawg likes this.
  22. Roothawg
    Joined: Mar 14, 2001
    Posts: 23,627

    Roothawg
    Member

    I just heard about this past weekend at the CCR. Not sure when it actually took place.
     
  23. ems customer service
    Joined: Nov 15, 2006
    Posts: 2,615

    ems customer service
    Member


    good customer service from whom?
     
  24. AldeanFan
    Joined: Dec 12, 2014
    Posts: 829

    AldeanFan

    I remember going there with my dad to get parts for his Model A when I was a little kid in the 80’s. It’s about an hours drive for us.
    When I bought my wagon I was excited that I could get parts there and maybe take my son to buy parts like I did with my dad, but I was extremely disappointed with the poor service.
     
    ems customer service and TagMan like this.

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