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Technical Early ford store

Discussion in 'Traditional Hot Rods' started by RobertDip, May 30, 2017.

  1. RobertDip
    Joined: Mar 1, 2011
    Posts: 76

    from Candiac

    Visited the place a few times, and now placed an order. It got returned due to 'insufficient address'. I tried many times to call them...nobody ever answers the phone. e-mails don't work either...never get a response. I will never, never order there again...or is it just me with no luck here. Just want to know if others have the same problem. thks.
  2. mike in tucson
    Joined: Aug 11, 2005
    Posts: 485

    mike in tucson
    from Tucson

    Which "Early Ford Store"? What phone # did you call?
  3. We need a little more information. HRP
    kidcampbell71 likes this.
  4. gas man
    Joined: Dec 3, 2014
    Posts: 111

    gas man
    from socal

    I'm guessing hes talking about the store in San dimas. I've only walked in the place. The owner seemed really nice and was really helpful. He took his time with me even though i was just buying a headlight bulb and knew I wasnt spending a bunch of money. He seemed to genuinly care about helping me. seemed really busy, and the old timers hanging around drinking seemed more like they were just in the way then actually helping.
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  5. Crankhole
    Joined: Apr 7, 2005
    Posts: 2,511


    Early Ford Store of CA
    108 W. Bonita Ave.
    San Dimas, CA 91773

    Phone- (909) 305-1955
    Fax- (909) 305-1953

    Store hours-Monday-Friday 8am-5pm
    Saturday hours- 8am-2pm.
    Closed Sundays and Holidays
  6. Muttley
    Joined: Nov 30, 2003
    Posts: 18,344


    I tried to get a hold of them a while back and couldn't get them on the horn either. I finally sent them an email asking 'do you guys ever answer the phone?' and finally got a response. The (reproduction) part was out of stock. I ended up buying an original one here on the HAMB. I guess it worked out well after all.
  7. 1932tub
    Joined: May 31, 2005
    Posts: 379


    I have used the Early Ford Store on a couple of occasions and found the service excellent and the postage
    great, no huge boxes for a small part. I'm in NZ so as you could imagine the postage isn't cheap. Visited the store when we went to LARS 50th. Great place.
    53FordEffie likes this.
  8. Kiwi 4d
    Joined: Sep 16, 2006
    Posts: 2,596

    Kiwi 4d

    We are also from NZ have visited before and will do so again when we are over in a week or so at the LARS. Also have ordered a bunch of parts from them and had excellent service.
    Texas36 likes this.
  9. Ive had trouble getting a hold of them too. They actually called me twice to tell me the repop part I ordered was on back order and shipped me an original part at a discount instead. Besides the phone issue they are top notch.

    Sent from my iPhone using H.A.M.B.
  10. Pewsplace
    Joined: Feb 10, 2007
    Posts: 2,746


    I have nothing but good things to say about The Early Ford Store of California. Bill and Mike always are very helpful with my needs. Good people.
    Nobey and OzyRodder like this.
  11. ydopen
    Joined: Mar 14, 2010
    Posts: 190


    I have bought parts for 2 cars from them and always helpful advice and service.

  12. junk yard kid
    Joined: Nov 11, 2007
    Posts: 2,717

    junk yard kid

    I've been burned by them.

    Sent from my iPhone using H.A.M.B.
  13. Nobey
    Joined: May 28, 2011
    Posts: 1,171


    I have a list of stuff to order from them in the morning by phone, let you guys know how it goes....
  14. I practically built my 40 using them primarily as a supplier. Never had a problem. I used them consistently from 2012-2016.

    Sent from my iPhone using H.A.M.B.
  15. Bill and Mike are good guys. Usually only one of them in the store, so some phone calls are missed if their is a crowd in the store.
    Nobey likes this.
  16. 49ratfink
    Joined: Feb 8, 2004
    Posts: 17,549

    from California

    glad to hear they do not answer the phone when a customer is there. I hate when a guy on the phone gets ahead of me while I drove all the way there with cash in my pocket. "regular" parts counters are the worst for this.
    lbcd, Fitnessguy, clem and 1 other person like this.
  17. Rice n Beans Garage
    Joined: Dec 17, 2006
    Posts: 1,457

    Rice n Beans Garage

    Great People, Great Service !!
  18. Murocmaru
    Joined: Apr 5, 2006
    Posts: 386

    from Van Nuys

    Last time I went in there, they were talking about moving to a different location down the street. Those guys have always been nice, but maybe the address issue is because they started the move.

    Sent from my iPhone using The H.A.M.B. mobile app
  19. The37Kid
    Joined: Apr 30, 2004
    Posts: 26,423


    Kind of comforting to know not everyone has a cell phone glued to their palm. Bob
    Baumi likes this.
  20. Jalopy Joker
    Joined: Sep 3, 2006
    Posts: 24,221

    Jalopy Joker

  21. 3 X orders down to New Zealand, only one order was missing a item I was charged for, e-mailed and got a reply promptly, asked if I wanted a refund or they could send the part down with no freight charge to me, great customer service in my books...
  22. tikiwagon13
    Joined: Feb 23, 2011
    Posts: 371


    I've used them a lot and never had an issue, whenever I called, left a message and they got back to me. My impression is they are a small business, so sometimes can't always get to the phone, I agree in person customers get the priority. I'm a one man operation, so on my voicemail I state that I can't always hear or get to the phone so I will get back to you as soon as I can.
  23. RobertDip
    Joined: Mar 1, 2011
    Posts: 76

    from Candiac

    Yes, the one in San Dimas. I sent another e-mail in desperation...and guess a reply in a short timeframe.
    The intent was not to bash this place, it was just to get some general feedback as to the communications problem I've been having. After all, it's been almost two weeks into this problem. I believe there was a problem on the initial addressing of this USPS package....and I know they can be 'problematic' at times. Visiting their store is and has always been a fun experience. The package was re-shipped 'Priority Post'. It was good of them to do so. Hope 'All's well that ends well'.
    Jeff Norwell likes this.
  24. Nobey
    Joined: May 28, 2011
    Posts: 1,171


    Well I wasn't able to reach them by phone this morning but I completely understand what it take
    to run a business of that size. Ordered my parts on line, make it easier on everyone. Sure would
    like to visit that store in person some day, and glad we still have it for our hobby. Rich
  25. Flathead Dave
    Joined: Mar 21, 2014
    Posts: 2,611

    Flathead Dave
    from So. Cal.

    How so?

    Sent from my SM-G930T using The H.A.M.B. mobile app
  26. ratman
    Joined: Jun 15, 2006
    Posts: 423


    Fantastic service both when I have visited in person and also when they ship to New Zealand, We will be back there in a couple of weeks for another in person visit. Great place great people.
    Nobey likes this.
  27. midroad
    Joined: Mar 8, 2013
    Posts: 271


    I've used them a lot. Their shipping to Australia is cheaper than other suppliers in the USA and fast. Never had an order go wrong. The best I have dealt with.
    Nobey likes this.

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