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Customer Service

Discussion in 'The Hokey Ass Message Board' started by jernlee, Feb 13, 2011.

  1. jernlee
    Joined: Dec 1, 2006
    Posts: 170

    jernlee
    Member

    Guys I just got home. We were putting a air conditioner unit in that we bought from a member here on the hamb (Lowmaster) . We ordered the wrong bracket for it. So Dave Builderback a friend of mine called Lowmaster to see if he could help us out tonight. He said he would go and see if they had the part and call back. He had it and met me half way with it. Now its hard to find customer service like that. My brother bought a unit from Lowmaster and it was very good that is the reason I bought mine from him. Plus he is a hamber. Just wanted to share. Now the Big Show will have air when it goes to the oreally show at market hall the week end of the 18th.
    Thank you very much for the service it trully is appreciated.
    jerry
     
  2. lowmaster
    Joined: Oct 26, 2003
    Posts: 347

    lowmaster
    Member

    Thanks for the plug. I know what its like to have a deadline. Maybe someday I'll need help and the favor will be returned.
     
  3. pug man
    Joined: Apr 9, 2007
    Posts: 1,010

    pug man
    Member
    from louisiana

    Nice to know that there are still "GOOD PEOPLE" out there willing to help you out....
     
  4. jernlee
    Joined: Dec 1, 2006
    Posts: 170

    jernlee
    Member

    You got it and we got it installed today thanks to you.
    be cool
    jerry
     
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  5. shooter54
    Joined: Apr 25, 2006
    Posts: 5,094

    shooter54
    Member

    customer service is something that's really disappearing from our modern culture. good to hear some people are still keeping it going.
     
  6. great to hear a "positive story" about a deal instead of "man i got screwed" story!
     
  7. mgtstumpy
    Joined: Jul 20, 2006
    Posts: 7,361

    mgtstumpy
    Member

    Customer service is a distant memory like manners these days. It costs nothing but makes a big difference. A good recommendation is worth more than advertising. Bad service spreads like wild fire. Congratulations on making the effort, both parties as one good turn deserves another. Karma will come back and reward everyone:)
     
  8. partsdawg
    Joined: Feb 12, 2006
    Posts: 2,312

    partsdawg
    ALLIANCE MEMBER
    from Minnesota

    I have found that in my dealings with HAMB vendors they all have
    had excellent customer service. I will continue to shop here first.
     
  9. badshifter
    Joined: Apr 28, 2006
    Posts: 3,104

    badshifter
    Member

    Nice, now if only lowmaster made spindles for 57 chevies.......
     
  10. brad chevy
    Joined: Nov 22, 2009
    Posts: 2,627

    brad chevy
    Member

    More power to you lowmaster,you are running a business like America used to be.
     
  11. 60 ford
    Joined: Nov 23, 2007
    Posts: 1,806

    60 ford
    Member

    To me customer service means alot, when I had my shop I always went out of my way to help out the customer. Its just the right thing to do. A lot of business are forgetting that.
     
  12. J&JHotrods
    Joined: Oct 22, 2008
    Posts: 549

    J&JHotrods
    Member

    It always seems the guy who does right never gets the credit he deserves, so good on you lowmaster. I'd rather give credit where it's due than to bash someone who ain't on the level and who is a waste of my time and energy. God bless this kick-ass country and folks like you who are on the up and up.
     
  13. jernlee
    Joined: Dec 1, 2006
    Posts: 170

    jernlee
    Member


    very true
     

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