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Technical Cannot catch a break. This time, it's Jegs.

Discussion in 'The Hokey Ass Message Board' started by gimpyshotrods, Feb 10, 2018.

  1. gimpyshotrods
    Joined: May 20, 2009
    Posts: 14,727

    gimpyshotrods
    Member

    I am beginning to think that I should just go back to rebuilding automatics, for my friends, in my spare time.

    I have a friend with an OT vehicle, with a badly slipping TH400. Since it is not in a high-demand application, I had her order a medium-duty replacement one from Jegs, so I could put it in this weekend. No big deal.

    It arrived in a large box, which was not secured to the pallet, and was absolutely devoid of any packing material.

    Needless to say, the driver's side of the bellhousing was smashed right off.

    There goes another weekend of perfect weather. I can only hope that the next one is intact.
     

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    Last edited: Feb 10, 2018
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  2. Never2low
    Joined: Jan 14, 2008
    Posts: 1,039

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  3. TagMan
    Joined: Dec 12, 2002
    Posts: 5,588

    TagMan
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    Unbelievable. Their packers should be fired, as well as the shipping manager.
     
  4. squirrel
    Joined: Sep 23, 2004
    Posts: 39,475

    squirrel
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    Morons in the shipping department.
     
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  5. Why even bother using a box if they're going to do something like that?
     
    loudbang, Bruce Fischer and oj like this.
  6. I'm beginning to think that returned items aren't repackaged by the returnee then the supply house sends them back out with any type of haphazard or non existent packing.
    How else can you explain perfectly secured and protected items one time and that shit the next.

    I ordered 4 wheels from summit, 3 were perfect and one was reboxed. The rebox was void of packing materials, protective rings and bags. The polished lip looked like 80 grit.
     
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  7. dartracer
    Joined: Apr 18, 2009
    Posts: 142

    dartracer
    Member

    Back when I was racing I ordered 5 sets of head gaskets. They folded them to fit in a smaller box. When I called them, they asked me why I can't still use them.
     
  8. gimpyshotrods
    Joined: May 20, 2009
    Posts: 14,727

    gimpyshotrods
    Member

    The most infuriating part is that I can build just about any GM automatic, to about any performance level, I just don't have enough hours left in the day to chase parts, or enough bench space to spare for not only the whole process, but to spare if anything goes awry, and I have to wait for something else.

    My bench is currently nearly filled with the parts of an 750hp capable dual-chain TH425, for a mid-engine project.

    You would think that ordering a generic TH400 wold be a "no-brainer", but no....
     
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  9. Never2low
    Joined: Jan 14, 2008
    Posts: 1,039

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    Did it come straight from Jegs, or was it drop shipped from somewhere else?
     
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  10. blowby
    Joined: Dec 27, 2012
    Posts: 4,790

    blowby
    Member
    from Nicasio Ca

    Clutch Turbo!
     
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  11. studebakerjoe
    Joined: Jul 7, 2015
    Posts: 283

    studebakerjoe
    Member

    You think they'd ship a transmission in a wooden crate screwed down to the pallet. Dual chain TH 425 mid engine, hmmm sounds interesting.
     
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  12. I work for a LTL freight carrier. I am blown away how some places pack something and then expect it to survive being shipped by truck. Depending on where an item ships from and where it's going to it could swap trucks three to four times.

    Sent from my A521L using The H.A.M.B. mobile app
     
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  13. gimpyshotrods
    Joined: May 20, 2009
    Posts: 14,727

    gimpyshotrods
    Member

    This one did not have a prayer.
     
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  14. gimpyshotrods
    Joined: May 20, 2009
    Posts: 14,727

    gimpyshotrods
    Member

    Not sure that I can sell her on that, although an SFI bell might fix it.
     
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  15. squirrel
    Joined: Sep 23, 2004
    Posts: 39,475

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    It was drop shipped. Obviously, dropped right on the floor.
     
  16. gimpyshotrods
    Joined: May 20, 2009
    Posts: 14,727

    gimpyshotrods
    Member

    From their own warehouse. I cannot say that it was, or was not packaged there.
     
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  17. Shipping product in sufficientally rugged packaging seems to be extremely low on the business plan for a lot of businesses these days. So far this year Amazon has dropped the ball twice and two auction sellers didn’t have a clue. Good thing it was all just nice to have stuff, not build stoppers.
     
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  18. :( No excuse for that......
     
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  19. egads
    Joined: Aug 23, 2011
    Posts: 199

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    I think Summit use the same idiot's.
     
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  20. Baumi
    Joined: Jan 28, 2003
    Posts: 1,917

    Baumi
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    100% drop shipped. I can see that from here.
    Edit: Jim beat me to it.
     
  21. chopped
    Joined: Dec 9, 2004
    Posts: 1,782

    chopped
    Member

    Got an engine from them a while back, crushed valve cover. Just lucky it didn't get the valve train.
     
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  22. GordonC
    Joined: Mar 6, 2006
    Posts: 995

    GordonC
    ALLIANCE MEMBER

    Have had the same problem with 2 sets of copper head gaskets from speedway. Came bent up. Same thing with one of the small flathead starters. The whole casing was smashed in from being dropped on its end. Fortunately Speedways customer service is excellent and they replaced all damaged parts. Ordered a coil from Amazon. It came in one of those bubble pack envelopes! When I pulled the box and coil out the box was all beat to shit but the coil looked ok fortunately.
     
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  23. Who was the shipper? It seems that the thing sliding around loose in the box would be obvious.

    I had a Muncie M20 shipped from California to NY, Fed-X and they were fussy about how it was packed and secured. Banded to a piece of pallet, wrapped in a heavy cardboard, more banding and it showed up unscathed.
     
  24. Hot Rods Ta Hell
    Joined: Apr 20, 2008
    Posts: 3,468

    Hot Rods Ta Hell
    Member

    Jeg's shipping rates 1 out of 5 stars. They'll pull crap like shipping you a partial set of something and back order the rest so they can charge your card.
    https://www.resellerratings.com/store/JEGS_High_Performance

    You can't find a decent rebuilt 400 in the Bay area? You'd have it same day w/o the horror of shipping delays and damages. Even if you're not in a hurry for the part, what if the Jeg's arrives undamaged, you install it and it doesn't work? Now you have to ship it back (and get a refund or wait for a replacement that you hope arrives undamaged and works).
    I went through this with one of our seldom used daily's. Got a "deal" on a power steering pump. It failed out of the box and I had to go through all the refund hoops of shipping it back.

    The shipping piece is ALL about production, not quality. If they screw up, lose or damage a certain percentage of orders, it's an acceptable "cost of doing business" against the profit line, and that percentage seems to be higher at Jeg's..
    Order pickers at places such as Amazon literally run the warehouse aisles picking orders for entry wages. If they don't perform, there's 1000 people waiting in line to take their place.
     
  25. choptop40
    Joined: Dec 23, 2009
    Posts: 2,845

    choptop40
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    Shipped some caddy parts a while back with UPS , sure enough they manage to smash the box destroying the cast part ...took them 6 months to pay the insurance claim....I guess you could say Ship Happens...ha ha ha
     
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  26. not only lame but that trans was supposedly good and now is nothing other than parts, they should send another and let you keep the damaged one for parts...
     
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  27. 5window
    Joined: Jan 29, 2005
    Posts: 6,160

    5window
    Member

    What did Jeg's say about it?
     
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  28. Sporty45
    Joined: Jun 1, 2015
    Posts: 465

    Sporty45
    Member
    from NH Boonies

    Damn, that's just wrong.
     
  29. fuzzface
    Joined: Dec 7, 2006
    Posts: 1,089

    fuzzface
    Member

    I hate to see this. I was considering getting a trans from Jegs from their ebay account but now you have me rethinking this.
     
  30. 49ratfink
    Joined: Feb 8, 2004
    Posts: 16,642

    49ratfink
    Member
    from California

    I'm sure it was not packed like that when JEGs got it. GM ships transmissions in a black plastic container made for the transmission. you would have to drop it from 10 feet up to break one.
     
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