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Folks Of Interest Butch's Cool Stuff....A stand upcompany!!

Discussion in 'The Hokey Ass Message Board' started by NashRodMan, Nov 3, 2011.

  1. NashRodMan
    Joined: Jul 8, 2004
    Posts: 1,779

    NashRodMan
    Member

    All,
    I am posting this to let everyone know of recent cool experience I had with a "stand up" company; something you dont see to often these days!!

    Butch's Cool Stuff (Terry) is where I bought the 2 1/2" drop kit for the 41 Chevy. I had installed the kit and found that it only dropped the car by half that. I sent Terry an email to let him know what happened and ask if he knew why. He replied and stated that when you remove/reinstall springs that they need to settle in by driving them a little. He asked me to let him know what the drop ended up being after taking it for a ride and letting things settle. I sent him an email Monday telling him that the final measurement after a 40 mintue drive was 1 3/8". He replied saying that he is sorry and everyone there is baffled and that he would send me a complete refund and I wouldn't have to send him anything back. Pretty cool huh? I told him that wasn't necessary and there were no hard feelings. He replied saying he would send me one of these.
    http://www.butchscoolstuff.com/store/cart.php?m=product_detail&p=157



    What a cool guy/company. A rare commodity these days.

    Paul
     

    Attached Files:

  2. paintcan54
    Joined: Oct 27, 2007
    Posts: 1,100

    paintcan54
    Member

    That is good a stand up company and to want to refund you and still let you keep the parts, they get my vote on "Being a Cool company".
     
  3. Curious as if to the car will settle in time, keep us posted.
     
  4. need louvers ?
    Joined: Nov 20, 2008
    Posts: 12,906

    need louvers ?
    Member

    Definitely update us as to the car's ride height in a couple of weeks.
     

  5. NashRodMan
    Joined: Jul 8, 2004
    Posts: 1,779

    NashRodMan
    Member

    Definitely, if the weather will cooperate enough to let me drive it.
    Paul
     
  6. 1964countrysedan
    Joined: Apr 14, 2011
    Posts: 1,131

    1964countrysedan
    Member
    from Texas

    HAMB "Cool Company" rule #17

    If the car settles to the 2 1/2", you have to return any gifts the company sends.
     
  7. NashRodMan
    Joined: Jul 8, 2004
    Posts: 1,779

    NashRodMan
    Member

    LOL I'm an honest guy and will let him know what happens with more driving. remember, I DID tell him not to send me the full refund he offered.

    Anyway, another bump for the evening crowd to hear of such a great company.

    Paul
     
  8. williebill
    Joined: Mar 1, 2004
    Posts: 2,938

    williebill
    Member

    This doesn't surprise me.I thought Butch was a great guy to do business with years ago,glad he's still operating with the same principles.Thanks for posting.
     
  9. Ohio Rodder
    Joined: Dec 28, 2010
    Posts: 80

    Ohio Rodder
    Member

    Nice to see good news on here about a vendor!
     
  10. krooser
    Joined: Jul 25, 2004
    Posts: 4,584

    krooser
    Member

    Butch was in business for years in Dayton, Ohio and had a great reputation when running Butch's Rod Shop...anyone looking to build an old MOPAR can attest to the neat stuff he built for brakes and suspension...
     
  11. scrap metal 48
    Joined: Sep 6, 2009
    Posts: 6,077

    scrap metal 48
    Member

    "Butch's cool stuff" bought the right's from Butch Bunn....
     
  12. krooser
    Joined: Jul 25, 2004
    Posts: 4,584

    krooser
    Member

    Ok...didn't know that. Looks like they still sell much of his stuff....
     
  13. 94hoghead
    Joined: Jun 1, 2007
    Posts: 1,290

    94hoghead
    Member

    Nice to hear of a good outcome once in a while......
     
  14. slickhale
    Joined: Dec 19, 2010
    Posts: 772

    slickhale
    Member
    from Phoenix

    this thread right here is a perfect example of what happens if you run your business honestly and take care of your customers... they tell everyone. i remember threads like this way before i remember the whining threads when i go to buy something.
     
  15. Norton1
    Joined: Oct 7, 2011
    Posts: 76

    Norton1
    Member
    from Idaho

    Butch is back as owner of the shop - he's partnered with some folks to begin making tube grilles also - they are superb people and it doesn't take much to feel like part of the family with them! I've had the pleasure of working them a bit and can say they are WAY Kewl -

    http://www.butchscoolstuff.com/store/cart.php?m=product_list&c=7

    Check out the new tube grilles also!
     
  16. scrap metal 48
    Joined: Sep 6, 2009
    Posts: 6,077

    scrap metal 48
    Member

    My mistake, sorry.....
     
  17. 41plym
    Joined: Jan 11, 2009
    Posts: 184

    41plym
    Member

    I've bought a ton of "cool stuff" from Butch always a good experience.
    41plym
     
  18. WildWilly68
    Joined: Feb 1, 2002
    Posts: 1,724

    WildWilly68
    Member

    Butch is a great guy, I bought some stuff from him about 8-10 years ago when he was not doing a lot after selling Butch's Rod Shop due to medical issues. I spoke with him on the phone for probably 30 minutes and was on his mailing list forever. I would buy stuff from him anytime.
     

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