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Hot Rods Appears Radir is having website problems

Discussion in 'The Hokey Ass Message Board' started by manicmachanic, Apr 20, 2019.

  1. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    I actually just got a call from Rich a few minutes ago. He said the wheels will be shipping at the end of this week.
     
  2. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    Still nothing.


    Sent from my iPhone using H.A.M.B.
     
  3. 5window
    Joined: Jan 29, 2005
    Posts: 6,639

    5window
    Member

    Very disheartening. Did you pay with.a credit card? Maybe your CC company can light a fire under them .
     
  4. town sedan
    Joined: Aug 18, 2011
    Posts: 1,004

    town sedan
    ALLIANCE MEMBER

    Bummer dude, sorry...,
    I did sort of like their stuff. Too bad.
    -Dave
     
  5. 5window
    Joined: Jan 29, 2005
    Posts: 6,639

    5window
    Member

    So, UncleScooby is still awaiting his wheels, long after they should have been shipped. Burning question: Since it has been a month, have you received your slicks?
     
    dirty old man likes this.
  6. dirty old man
    Joined: Feb 2, 2008
    Posts: 7,998

    dirty old man
    ALLIANCE MEMBER

    Don't know what the terms of cancelling an order and getting a credit issued to your credit card account are on Unclescooby's credit card. But if it were me, the day after I was told that the wheels just needed drilling and polishing AFTER long before then being told the wheels were in stock and ready to ship, would have been the day I cancelled the order.
     
    rmorris likes this.
  7. Gasser 57
    Joined: Feb 13, 2007
    Posts: 780

    Gasser 57
    Member
    from New Jersey

    What a shame they have deteriorated to this. I'd get on the phone with my credit card company today and have the charges cancelled. There's absolutely no excuse for this kind of bullshit.
     
    5window and dirty old man like this.
  8. arkiehotrods
    Joined: Mar 9, 2006
    Posts: 5,255

    arkiehotrods
    ALLIANCE MEMBER

    I can speak only for myself and no one else, but after watching this thread since it started, I would not order anything from Radir.
     
    Sky Six likes this.
  9. 5window
    Joined: Jan 29, 2005
    Posts: 6,639

    5window
    Member

    This is so sad, they had great stuff. But, I agree to cancelling the payment. If the wheels are actually in en route (and where's the tracking #?), I'd bet UncleScooby would send on the payment. But, this does not look good.
     
  10. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    I’m going to check in again this week. I really like the look of Radirs and these last two wheels are all I’m waiting for


    Sent from my iPhone using H.A.M.B.
     
    5window likes this.
  11. 5window
    Joined: Jan 29, 2005
    Posts: 6,639

    5window
    Member

    It might be that some (former?) Radir supplier has a pair but isn't listing them as inventory. Have you checked with Speedway or folks like that, as a backup?
     
  12. Blue One
    Joined: Feb 6, 2010
    Posts: 9,576

    Blue One
    ALLIANCE MEMBER
    from Alberta

    Seems the problems are more than just website issues.
    Too bad really.
    Are they ( Radir) aware of this thread?
     
  13. chevy57dude
    Joined: Dec 10, 2007
    Posts: 4,794

    chevy57dude
    Member

    Starting to think about buying my next pair of slicks from them at fall Carlisle. In person while I still can, it seems.
     
  14. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    Yeah, this is a bummer. Rich has been nice when I’ve talked to him, the wheels are super cool. I’ve owned lots of them. I am about out of options though. I think I have to file the credit card dispute this week. I don’t want the money back. I want the wheels. The ones in the classifieds here are exactly the size and bolt pattern I need but his are polished and my rear wheels are cast finish. Plus, Radir still has $700 of my money for three months.
    I’m going to try one last time to get it resolved with an email tonight and a phone call tomorrow. I’d sure love to show you guys my complete set of cool wheels and a happy ending to this.


    Sent from my iPhone using H.A.M.B.
     
  15. 5window
    Joined: Jan 29, 2005
    Posts: 6,639

    5window
    Member

    :( Best of luck.
     
  16. It may be that they are stalling to get past the date when your option to dispute the charge expires. I think I would find out when that date is with your card.
     
  17. arkiehotrods
    Joined: Mar 9, 2006
    Posts: 5,255

    arkiehotrods
    ALLIANCE MEMBER

    File credit card dispute tomorrow. Period. You have waited long enough. No more unfulfilled promises. Get your money back.
     
  18. Fordors
    Joined: Sep 22, 2016
    Posts: 1,839

    Fordors
    Member

    Aren’t all CC’s the same? You have 60 days to dispute the charge after it shows up on your statement.
     
  19. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    ^*** well I’m screwed if that’s the case. I thought it was 90 days


    Sent from my iPhone using H.A.M.B.
     
  20. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    I got an email reply this morning from Rich saying “Sorry for the delay. they shipped from California yesterday”


    Sent from my iPhone using H.A.M.B.
     
  21. Blue One
    Joined: Feb 6, 2010
    Posts: 9,576

    Blue One
    ALLIANCE MEMBER
    from Alberta

    This may just be a coincidence, but I used the e-mail contact address on their website yesterday and sent them a link to this thread and asked them why they keep telling lies to a customer who has placed an order.

    I asked if they cared at all about their reputation.
    Coincidence that you hear from him now ?
     
    dirty old man and arkiehotrods like this.
  22. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    Well let’s all hope that this was a temporary issue with a website and something else. I’m not sure why this happened but I love the look and quality of Radir wheels and slicks. I’m hoping they show up as promised and all will be well in the future. I have another car that I want to run them on too.
    If there is a manufacturing or distribution issue, hopefully they can just attend a lot of shows and sell them in person.


    Sent from my iPhone using H.A.M.B.
     
  23. Hot Rods Ta Hell
    Joined: Apr 20, 2008
    Posts: 3,783

    Hot Rods Ta Hell
    Member

    That "something else" seemed to be more than a website issue, manufacturing problem or communication issues. It sure looks like flat out lies, stringing you along instead of just plain telling you your wheel order was never in stock or ready to ship.
    It's bullshit that an individual should have to constantly reach out to a supplier and practically beg to have something shipped that has already been paid for. This saga puts them on the 'do not patronize' list for a lot of folks reading this, probably to include in stock items at their booth. I'm sure even at that, people will vote with their feet and walk right by. Sad, because they have some cool stuff.
    You're sure more forgiving than most of us. You're already planning on buying another set from them. Did they provide you with a tracking # on your shipment?
     
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  24. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    No tracking. I’m trying to be cool because I don’t know what they are going through. Looks like it’s basically a one man show. Maybe the problem is something he doesn’t want to make public. I don’t know. I do know there should have been some sort of more accurate communication. I can’t excuse what has happened, but I am trying to be understanding of things I may not know about. Fortunately it’s wheels we are talking about and I am not waiting on him to show up with a liver transplant to save my life.
    That being said, I’m told they HAVE shipped. Fingers crossed. Let’s hope for the best.



    Sent from my iPhone using H.A.M.B.
     
  25. 5window
    Joined: Jan 29, 2005
    Posts: 6,639

    5window
    Member

    Fingers crossed. Even when you get your wheels ( :) ), I'd be cautious ordering again. If they're in trouble, the first thing they do is offer excuses, paying for their purchases with the next person's payment. The second thing they do is cut quality. It will be interesting to see what your wheels look like when they arrive.
     
  26. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    I wouldn’t order again unless it was to pick up and pay in person at a car show. Cash and carry is always the best option for everyone when possible


    Sent from my iPhone using H.A.M.B.
     
    5window likes this.
  27. arkiehotrods
    Joined: Mar 9, 2006
    Posts: 5,255

    arkiehotrods
    ALLIANCE MEMBER

  28. unclescooby
    Joined: Jul 5, 2004
    Posts: 4,903

    unclescooby
    Member
    from indy

    Update. I got the wheels today! They are fully polished instead of the cast finish which is funny because I bought the other set for sale on the HAMB that were also fully polished. So neither set is exactly what I need but I’ll try blasting one set maybe. The point is, I DID get a set of wheels today.
    I owed y’all that update.



    Wanted! Olds 394 Hurst motor mount and dual point distributor
     
    town sedan likes this.
  29. dirty old man
    Joined: Feb 2, 2008
    Posts: 7,998

    dirty old man
    ALLIANCE MEMBER

    Glad you got the wheels, but with all the problems you had with these folks, NO WAY would I do any business with these guys myself.
     
    town sedan likes this.

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