Anyone have any direct contacts with COMP CAMS? I've tried calling, left message to return my call, Facebook, left message on line for over a week but not call back - what gives? Recording says customer service is the first priority...yeah? Are they so big now that us little guys don't matter anymore? All I needed to find out was a valve lash setting and I can't even get that - hate to have to replace a part!
See if they have more than one number. I don't have the number handy but whenever I have called either someone answered or I was put on hold to wait for a technician. As for your valve lash what cam are you wanting to run? Someone on here probably knows your valve lash. I assume that it is a solid lifter cam?
i have found with big companies and government agencies, that dialing the wrong department or wrong extension will get a person that will transfer you to the right party. calling dmv is like that. dial the health department extension, or maintenance and THEY will get you through. just play dumb.[easy for me]
I can't get through period and they won't return calls or emails after I requested one, even went to their Facebook page - some customer support huh? The number I have is on the cam card - (800)999-0853. I'm sure someone checks their phone messages or emails, I'm VERY disappointed! The grind # is CS 288A-R6 and P/N 12-900-9. My question is the card shows a valve adjustment of .020" intake and .022" exhaust - is this a cold or hot setting? If anyone can shed some light on this, I'd sure appreciate it.
Try (901)795-2400, it's the main number and then transfer to the help desk. I have always had good results with their products.