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Beware Aurora Gauges

Discussion in 'The Hokey Ass Message Board' started by murfman, Dec 11, 2009.

  1. chevyshack
    Joined: Dec 28, 2008
    Posts: 950

    chevyshack
    Member

    See. Your gauges where made on Friday. Never buy anything made on friday. The factory people are hurrying up to get out. So what they did is you placed your order as they where clocking out. Last guy out the door just reached in the bad bin of gauges and shipped them out so he wouldnt have to make another set. Yea. Thats what happened.
     
  2. FritzTownFord
    Joined: Apr 7, 2007
    Posts: 1,020

    FritzTownFord
    Member

    In my opinion the Hoffman Group are theives and should be avoided at all costs. They make a living by directly copying the hard R&D work of American companies and sourcing the stuff in China or elsewhere to compete with long standing US hot rod businesses. They have directly copied suspension stuff, air conditioning and heater kits, wiper kits, trim parts and more. This is how "saving a few bucks" compounds into killing US company's and jobs.

    And just what is a "LImited Lifetime Warranty" anyway? Limited to the day before you need it! Ha!
     
  3. zman
    Joined: Apr 2, 2001
    Posts: 16,730

    zman
    Member
    from Garner, NC

    Lol, suggesting digital gauges on the HAMB... that's funny... :D

    Pretty much my experience. Cheap junk....
     
  4. dirty old man
    Joined: Feb 2, 2008
    Posts: 8,910

    dirty old man
    Member Emeritus

    Friend of mine is building a car and he has bought a set of Omega gauges, made in USA and look pretty good.
    The car isn't finished yet, so I don't know about how well they work.
    I'm working on a roadster that I bought from a friend who had purchased SW gauges, a six gauge panel's worth. He had the project quite awhile before I bought it. Now I'm not too far from a fire up of the engine, etc. after 2 years of off and on work.I'm sure the warranty was only 90 days or so, and if SW quality is as bad now with the made in Mexico gauges as I have read here on HAMB, I'm expecting a mess.
    Dave
     
  5. FuelFC
    Joined: Feb 12, 2003
    Posts: 764

    FuelFC
    Member

    Well perhaps you should quit skipping school young man...pffffttt LOL :Dhttp://academy.thehoffmangroup.com/academy.html (btw good luck trying to make that work if you do get on the short bus to go class)

    And right here it says LIMITED...and "one touch" all in one paragraph...you didn't touch them twice did you?:eek:

    ("In addition to being the only truly customizable gauges on the market, Aurora Gauges are also the easiest to program! Featuring our simple "one touch" programming technology, it's easier than ever to get your gauges ready for the road! Just use the integrated button on your gauge to scroll through your options and make changes, and with a few simple steps, your gauges will be precise, accurate, and ready to go! All gauges come with detailed instructions and a limited lifetime warranty.")

    And seeings how my adult onset Tourettes and spaztic brain activity medicine has not shown up yet today I decided to enter the design contest too for free gauges. I am going with an Xmas theme. Wish me luck I hope I win...:p
     

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  6. art.resi
    Joined: Oct 15, 2006
    Posts: 214

    art.resi
    Member

    Classic Made in the U S A Support the home team.
     
  7. BigChief
    Joined: Jan 14, 2003
    Posts: 2,084

    BigChief
    Member

    Oh yeah. Product quality, employee satisfaction and customer service all take a serious back seat to stock holder whims and demands. No wonder this country is where its headed.
     
  8. Those look like shit, sorry.....:)

    Cosmo
     
  9. murfman
    Joined: Nov 6, 2006
    Posts: 540

    murfman
    Member

  10. Johnny1290
    Joined: Apr 20, 2006
    Posts: 2,834

    Johnny1290
    Member

    I do my best to avoid Hoffman group products.

    I gotta say, whenever I hear someone banging on their resume in order to drown out someone else's voice, I question their work. Anybody can make a mistake.
     
  11. 66-Frankenfish
    Joined: Nov 2, 2009
    Posts: 77

    66-Frankenfish
    Member

    Damn! I had thought about using those gauges. It's hard to find good quality products anymore! What a shame.
     
  12. murfman
    Joined: Nov 6, 2006
    Posts: 540

    murfman
    Member

    I only brought up my "Resume" in responce to the post "With a backround in electronics" stating it was most likely an error in the installation. I am not one to beat my own drum, but I tried every conceivable option BEFORE even calling The Hoffman group which was over a week before I posted here. I did not jump to conclusions, and have given the Hoffman Group every chance I could. I am ordering a set of Autometers Monday.
     
  13. murfman
    Joined: Nov 6, 2006
    Posts: 540

    murfman
    Member

    Well, let me bump this up, I received an E-mail from the Hoffman group back in January, and sent my gauges back to them for them to look at. After 4 Months of E-mails and phone calls back and forth, they sent me the gauges back minus the volt meter, as they could not locate a replacement ( I thought they fuggin MADE the things!) Now here it is Mid June OVER 6 MONTHS later, and still no gauge. It is hard to believe but their customer service is WORSE than their product.
     
  14. murfman
    Joined: Nov 6, 2006
    Posts: 540

    murfman
    Member

    All is good now however, I bought a set of Autometers for it :D

    [​IMG]
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    I must say, however I'm not sure about Autometer's customer service, BECAUSE I HAVE NEVER NEEDED TO USE IT!
     
  15. zman
    Joined: Apr 2, 2001
    Posts: 16,730

    zman
    Member
    from Garner, NC

    you're killing me here man.... lmao. I presently giving them a chance to make something right, through Summit, I didn't even realize they made Zirgo fans. lol
     
  16. I have lways used stewart warner and they have always functioned without fail
    got a car w VDO:eek: and they went the way of swap meet

    bought a couple auto meter, they worked, but i dont prefer them:cool:
     
  17. I have to agree with Johnny.
     
  18. ems customer service
    Joined: Nov 15, 2006
    Posts: 2,634

    ems customer service
    Member

    not made by them but import for them
     
  19. ems customer service
    Joined: Nov 15, 2006
    Posts: 2,634

    ems customer service
    Member

    had a similar problem with haneline gauges bought them project took to long 2 years later oil press does not work, sent it back willing to pay, got lost, company sold, 2 months later company sold again now to a guy in georgia, had to buy a new gauge set $ in 1 new owner seems nice enough and service pretty good, but he said no old warrenty service, got the gauge i need to finish dash, but have a big worry about longevity.
     
  20. 59 brook
    Joined: Jun 12, 2005
    Posts: 1,016

    59 brook
    Member

    their not much different then any other company when it comes to warranties. i have gone thru this with numerous companies thru the course of fixing up an old car when it becomes an off the road project for a few years
     
  21. murfman
    Joined: Nov 6, 2006
    Posts: 540

    murfman
    Member

    Just figured I'd bump this up, still no word from the Hoffman group about replacing the faulty gauge that they said they would get to me in 2-3 days BACK IN JUNE!! Once again I'll state walk, no RUN away from anything Hoffman Group sells as fast as you can. Nothing but garbage!!
     
  22. oilslicktg
    Joined: Nov 10, 2009
    Posts: 106

    oilslicktg
    Member

    Someone is making China rich!
     
  23. oilslicktg
    Joined: Nov 10, 2009
    Posts: 106

    oilslicktg
    Member

    Someone has to make China rich!
     
  24. murfman
    Joined: Nov 6, 2006
    Posts: 540

    murfman
    Member

    Bumping this back up still no response from Hoffman about the voltage gauge! I really can't believe the customer service is THIS bad.
     
  25. olds vroom
    Joined: Jan 29, 2010
    Posts: 982

    olds vroom
    Member

    the hoffman group never seems to send instructions and is usually crap Istopped buying it long ago.
     
  26. olds vroom
    Joined: Jan 29, 2010
    Posts: 982

    olds vroom
    Member

    and yes thier customer service is that bad Ive had many conversations with them and they almost never stand behind their crap.I bought a hood and trunk release lever set and it only came with one lever and cable noe two and the said I had only paid for a one lever unit although their picture showed a two handle set
     
  27. Zurekbrau
    Joined: May 25, 2008
    Posts: 202

    Zurekbrau
    Member

    I had a ground problem that caused my gas gauge to peg. You may want to recheck the cars the battery return is tied to both the car body and engine.

    Rich
     
  28. Rogue63
    Joined: Nov 19, 2010
    Posts: 228

    Rogue63
    Member
    from New York

    I have had many problems with gas gauges ,Had everything matched and even bought new sender for tank,inorder to get the float to read emptyI had to jump the grid on the float level to get correct reading.I got tired of when I read empty I still had four gallons left.Maybe I should have left it alone and I would have reserve at the empty reading.
     
  29. Jeff J
    Joined: Mar 15, 2007
    Posts: 969

    Jeff J
    Member

    Had that problem back in 2005 selling there stuff in my shop .Ended up stop selling there stuff as every 10 of there parts I sold 9 came back for problems and there customer service , lets say had better luck talking to the wall!
     
  30. murfman
    Joined: Nov 6, 2006
    Posts: 540

    murfman
    Member

    The Autometer gauges work fine, it was the piece of cheet Aurora gauges.
     

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