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Bitchin Products

Discussion in 'The Hokey Ass Message Board' started by slammed 58 chevy, May 23, 2011.

  1. slammed 58 chevy
    Joined:
    May 6, 2010
    Posts:
    62
    Location:
    Pottstown P.A

    slammed 58 chevy Member

    Whats goin on with them? Are they goin out of business? I ordered some stuff a few weeks ago and was not satisfied. I have been trying since last week to get a hold of them to arrange a return. Every number they have either has a busy signal right away or rings and then goes to a busy signal. I was thinking about trying to fax them tomorrow as a last resort because there is no e mail contact as far as I know. When I called and ordered the stuff it seemed to be a mom and pop type set up from the man and woman I spoke to. Any info would help or Im eatin the whole deal.
    Thanks, Joey
  2. slammed 58 chevy
    Joined:
    May 6, 2010
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    Location:
    Pottstown P.A

    slammed 58 chevy Member

  3. erock805
    Joined:
    Jul 30, 2006
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    1,186
    Location:
    gilbert, az

    erock805 Member

    I dont have much for you but it def was a man and woman...as I recall service was a bit slow but the product was low priced and did the job for me.
  4. slammed 58 chevy
    Joined:
    May 6, 2010
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    62
    Location:
    Pottstown P.A

    slammed 58 chevy Member

    I had no trouble contacting them for the order at the end of April and it shipped fairly quickly. The parts fit terrible and I can make nicer pieces. I thought maybe I would save some labor time in buying the pieces because they were simple looking but its not worth it for the money spent on them then totally re work them. Its not like they just need a little trimming or slight tweaking, its just way over sized and 130 dollars buys two 5x8 sheets of 18 gauge that I can make tons of parts out of.

    So I dont know if they bailed because they thought the world was ending or if they just went under and i had just gotten my order in before it happened because its almost like they just have the phones off the hook so no one can get through.
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  5. magoozi
    Joined:
    May 20, 2009
    Posts:
    1,503
    Location:
    san diego

    magoozi Member

    Ron , is having some problems right now, keep calling, i will relay the message with a friend of mine, I will try to get you some more info.
  6. Tman
    Joined:
    Mar 2, 2001
    Posts:
    29,841
    Location:
    Beautifull Black Hills of South Dakota

    Tman Member

    Clay, Rons kid took over a few years back. Same old story.
  7. junk yard kid
    Joined:
    Nov 11, 2007
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    2,471
    Location:
    san diego,CA

    junk yard kid Member

    Yah, Ron is a good man. Ive know him personlly, my dad went to school with him. hell make it right if your not satisfied.
  8. slammed 58 chevy
    Joined:
    May 6, 2010
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    62
    Location:
    Pottstown P.A

    slammed 58 chevy Member

    Thanks for the replies. I thought could have been somethin bad too but just doesnt make any sense that there is absolutely no answering machine or anything to even leave a message for someone to get back to you. Thanks magoozi hopefully thatll help. You seem to know everyone. And Im not tryin to bash the guy. Him and his wife were very nice when I ordered and I was almost just gonna keep the stuff because I dont like to return things but I just have absolutely no use for the stuff and the money could be used in plenty of more important places.
    Thanks again for the help and Ill be checkin here to see any new info.
    Joey
  9. slammed 58 chevy
    Joined:
    May 6, 2010
    Posts:
    62
    Location:
    Pottstown P.A

    slammed 58 chevy Member

    Any more publicized news on this? Still a constant busy signal. Hope no one has passed or anything just tryin to figure out whats goin on.
  10. CharlieLed
    Joined:
    Feb 21, 2003
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    2,403
    Location:
    San Diego, CA USA

    CharlieLed Member

    Another local SoCal company that moved to AZ to escape the high taxes and anti-business environment here. Ron used to work with Dave at Direct Sheetmetal, also here in El Cajon. If you can't get satisfaction at Bitchin give Direct Sheetmetal a call.
  11. 1938 FORD
    Joined:
    Jun 7, 2011
    Posts:
    4
    Location:
    PINETOP, ARIZONA

    1938 FORD Member

    RE: BITCHIN PRODUCTS

    I am in am the same corner as "slammed 58 chevy". I placed an internet order about 3 weeks ago and have not recieved the order. No one answers their tech line, or order desk phone. I am ready to go elsewhere, but I need to cancel this order. Does anybody know how to contact these folks? I don't need a second floorboard kit floating in after ordering it from another company. I have no complaints about their quality products, they just have lousy communication. I hope there hasn't been some sort of family trajedy to be causing this issue. I live in Arizona and the order should have been here in two or three days. Anybody know what is going on?
  12. 26 roadster
    Joined:
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    Location:
    Knoxville, TN

    26 roadster Member

    makes you wish Ron Batson was still in business, that's where Ron Wheeler got the firewall design
  13. RodStRace
    Joined:
    Dec 7, 2007
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    1,807
    Location:
    Chino Valley

    RodStRace Member

    From the website
    Bitchin Products, Inc. · 2604 Constellation Way · Prescott, AZ 86301

    Strange world, I used to live in El Cajon, which was their old location. I moved here and now they are here too.:confused:
    Anyway, I can swing by the address above tomorrow if you want and stick my head in the door. It's on the SE edge of the airport, close to the place that powder coated my 47 wheels.
    PM me or let me know here if you want.
  14. slammed 58 chevy
    Joined:
    May 6, 2010
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    Location:
    Pottstown P.A

    slammed 58 chevy Member

    Yea that would be cool if you could check it out. I doubt I would get my stuff returned now but it would be nice to figure out what happened there.
  15. Fenders
    Joined:
    Sep 8, 2007
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    3,889
    Location:
    2,800 miles from Bisbee

    Fenders Member

    Hope you ordered with a credit card -- would be easy to cancel.
  16. rare32
    Joined:
    Jan 19, 2004
    Posts:
    300
    Location:
    Perth,Western Australia

    rare32 Member

    I had a call from one of my USA suppliers (I am in Australia) to tell me he could not get a firewall for me as Bitchin were closing up.
    Some of their products will be available from EMS I think?

    this could be incorrect, but he did ring me at 11pm USA time to catch me at work and he is a straight up guy I have been dealing with for a few years

    I wish I could say the same thing about Gennie Shifter owners..........
  17. choptvan
    Joined:
    Mar 19, 2010
    Posts:
    2,161
    Location:
    colorado springs

    choptvan Member

    I used their product a few weeks ago and would NEVER do it again. The instructions alone looked like they were photocopies of photocopies a few times over. Not legible at all. I will never use them again.
  18. Hot Rods Ta Hell
    Joined:
    Apr 20, 2008
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    2,026
    Location:
    San Diego, Ca.

    Hot Rods Ta Hell Member

    I had Ron Batson make the firewall that's in my 34 (avatar). I installed it and fabbed my own floor then brought the coupe down to him to cut/chop. Guess he closed up shop some years back?
  19. dirt t
    Joined:
    Mar 20, 2007
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    2,214
    Location:
    Kingman,AZ

    dirt t Member

    It's a shame I turned my shop over and son does not want to do it any more.Not his cup of tea. It made a good living for our family. Life goes on. sorry for your bad product.I'd bet if the old man was arround he would fix it.
  20. ems customer service
    Joined:
    Nov 15, 2006
    Posts:
    2,152
    Location:
    Cleveland, OH

    ems customer service Member

    ems is a distributor of bitchen products and we make alot of our stuff similar to their design.

    ron the owner of bitchen prodcuts is a friend of mine. ron is 79 years old, there are some family problems they are having, it was supposed to be over with by now, but is taking longer than thought.

    i am not allowed to give out his home phone, but ems will accept messages for bitchen products. i can not give refunds or accept return merchandise bought directly from bitchen, but i will make a list for them. and pass along your issue and get a message back to you when i can.

    just please do not get angry with my customer service folks

    you can call with all your info 216-541-4585 ask for bob or "the ems guy" (when i am there)

    if you can fax your problem tis would be best fax#216-541-4989

    "the ems guy"
  21. RodStRace
    Joined:
    Dec 7, 2007
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    1,807
    Location:
    Chino Valley

    RodStRace Member

    I drove down there and stupid me I forgot to bring the address. Couldn't find it.
    Hopefully EMS will be able to handle this for you guys. If not, let me know and I'll go again, armed with the location!
  22. slammed 58 chevy
    Joined:
    May 6, 2010
    Posts:
    62
    Location:
    Pottstown P.A

    slammed 58 chevy Member

    Sounds good guys thanks for the info. Im pretty sure Im eatin my stuff. I dont know if itll be worth the hassle especially because there are family problems so I wont ad insult to injury there. But hopefully all of those with unfilled orders will get their money back.
  23. magoozi
    Joined:
    May 20, 2009
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    Location:
    san diego

    magoozi Member

    I'll call Buck again, I know he has been helping Ron out, but I hav'ent been able to get a hold of him.
  24. Tman
    Joined:
    Mar 2, 2001
    Posts:
    29,841
    Location:
    Beautifull Black Hills of South Dakota

    Tman Member

    Ron is a good friend of my old boss. We had a great trade a few years back that was mutually beneficial. Sorry to hear he is not doing well.
  25. oddrodgarage
    Joined:
    Jan 18, 2006
    Posts:
    5,461
    Location:
    Mooresville, North Carolina

    oddrodgarage Member

    Sorry to hear Ron isn't doing well...I know both Ron and Dave from Direct Sheetmetal...Dave's a good dude and puts out a nice product
  26. ems customer service
    Joined:
    Nov 15, 2006
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    2,152
    Location:
    Cleveland, OH

    ems customer service Member

    ron is not sick, it's other issue's
  27. 26 roadster
    Joined:
    Apr 21, 2008
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    1,822
    Location:
    Knoxville, TN

    26 roadster Member

    I worked in Batson's shop 82-83, I swept his floors trying to learn something, He works at the Casino now. I will try to see him when I go back for Streak 40 in 2013.
  28. ems customer service
    Joined:
    Nov 15, 2006
    Posts:
    2,152
    Location:
    Cleveland, OH

    ems customer service Member

    hopefully next week there will be some news announced, (i am not allowed to say yet )

    the ems guy
  29. ems customer service
    Joined:
    Nov 15, 2006
    Posts:
    2,152
    Location:
    Cleveland, OH

    ems customer service Member

    hopefully next week there will be some news announced, (i am not allowed to say yet )

    the ems guy
  30. ems customer service
    Joined:
    Nov 15, 2006
    Posts:
    2,152
    Location:
    Cleveland, OH

    ems customer service Member

    please keep calling us if you have any problems with bitchen products we will relay the message

    ems automotive 216-541-4585

    the ems guy

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