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App doesn't work

Discussion in 'Questions & Suggestions' started by PeteFromTexas, May 3, 2015.

  1. PeteFromTexas
    Joined: Apr 4, 2007
    Posts: 3,837

    PeteFromTexas
    Member

    I can no longer use the APP on my iPhone. I've posted this numerous times on here with no answers.

    It will not let me log in. I've resetting password thinking that was the problems and it's not. I deleted the APP and re-downloaded it. No luck.

    What gives? I'd love to get in the HAMB but if the app doesn't let me log in then what's the point.

    Maybe some answers this go round?
     
  2. Ryan
    Joined: Jan 2, 1995
    Posts: 21,675

    Ryan
    ADMINISTRATOR
    Staff Member

    First time I've seen your posts man. Sorry.

    As for the APP, are you on iOS or Android? What version OS and what version app?
     
  3. PeteFromTexas
    Joined: Apr 4, 2007
    Posts: 3,837

    PeteFromTexas
    Member

    Sorry that came off rude. Didn't mean for it to. I'll check.
     
  4. PeteFromTexas
    Joined: Apr 4, 2007
    Posts: 3,837

    PeteFromTexas
    Member

    iPhone os is 8.1.1 hamb version 4.1.35
     

  5. PeteFromTexas
    Joined: Apr 4, 2007
    Posts: 3,837

    PeteFromTexas
    Member

    Basically the app works but It won't log me in. I "join" and it never actually logs me in. No messages, no watched threads, no replying to threads.
     
  6. Ryan
    Joined: Jan 2, 1995
    Posts: 21,675

    Ryan
    ADMINISTRATOR
    Staff Member

    In the app, go into settings and then tap "clear cache." After that, close the app and log back in. That work?
     
  7. Ryan
    Joined: Jan 2, 1995
    Posts: 21,675

    Ryan
    ADMINISTRATOR
    Staff Member

    If not, I'll get ha on the phone and walk ha through it.
     
  8. PeteFromTexas
    Joined: Apr 4, 2007
    Posts: 3,837

    PeteFromTexas
    Member

    Nothin. It's fine. I can just use my browser
     
  9. Ryan
    Joined: Jan 2, 1995
    Posts: 21,675

    Ryan
    ADMINISTRATOR
    Staff Member

    Shoot me a convo with your number and good time to call. I'll get it working for ya.
     
    lothiandon1940 likes this.

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